hello. i'm just a user via my web host (SiteGround).
i know in their RoundCube webmail implementation, it uses the "Junk" mailbox behavior for spam. but there's also a persistent mailbox called "spam". yes, i can go into the webmail settings & "hide" that spam mailbox for webmail use, but i rarely use the webmail version. instead i use the IMAP option & connect my accounts to Apple Mail (macOS, iOS, & iPadOS).
for some reason, there doesn't seem to be an option to hide the spam mailbox in IMAP. and i can't delete that spam mailbox. so it just sits there. at first, it was very confusing trying to figure out why there are 2 mailboxes for the same thing, but now it's also confusing other people i help manage their web stuff with.
i cannot find anywhere, and SiteGround support doesn't know either, WHY there are the 2. but regardless of the 'why', can you PLEASE either add a way we can hide that folder for IMAP (like it can for webmail) OR allow us to delete it?
thank you :-)
Rounducbe is a IMAP client just like what ever you are using on macOS, iOS, & iPadOS. It has no more control over the folders you see then any other client.