Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: Phil Murphy on August 13, 2025, 07:42:41 AM

Title: Help needed - Can't send emails via the Mail app
Post by: Phil Murphy on August 13, 2025, 07:42:41 AM
Hi all,

I've jad a very frustratimg time with my email. It's been fine on Outlook for years but for some reason it just stopped working and the people who host my website said I'd just have to use Webmail. It's working fine on my desktop and I can receive emails on the Mail app, but I can't send emails via the app, they just go into my outbox and sit there. It's very frustrating, does anyone have any suggestions on how to resolve this please? It's driving me to dispair!

Thanks in advance!

Phil
Title: Re: Help needed - Can't send emails via the Mail app
Post by: Phil Murphy on August 13, 2025, 08:50:12 AM
Now I'm being told my outgoing messages have exceeded the limit, I've sent about 10 emails today, that's all! I wish someone could help get me out of this mess with my emails :-(
Title: Re: Help needed - Can't send emails via the Mail app
Post by: JohnDoh on August 14, 2025, 04:06:31 PM
If your host has told you that your only option is to use the webmail then I'm afraid thats the answer. Roundcube is open source webmail software your host is using to give you webmail functionality. The email service including the IMAP and SMTP servers are run by them.