Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: LandKCstl on August 19, 2025, 05:30:21 PM

Title: Help with filter in RC
Post by: LandKCstl on August 19, 2025, 05:30:21 PM
Hello, new forum member here with a newb question. I own a small business and would like to create folders for all my different customers. And I want to set up filters so that whenever a new email comes in from a specific customer, that email stays in the general inbox, but also is copied to their respective folder. That way when I need to find an email quickly I can just access that customers folder and search within it. I would be nice to have folders for every customer so that it groups all of their emails in one place, but I still want to have the main inbox function normally as well. I hope this makes sense.

I did see some info about setting up filters, but I cannot even find "filters" in RC. Can someone help, and make it really easy, because apparently I am not smart enough to figure it out. lol

Any help is appreciated! TY for reading.
Title: Re: Help with filter in RC
Post by: LandKCstl on August 19, 2025, 06:03:10 PM
Please tell me I can create and manage filters within RoundCube itself, and that I do not have to log into my hosts C-Panel to do so.
Title: Re: Help with filter in RC
Post by: SKaero on August 20, 2025, 12:25:55 AM
Roundcube doesn't have filtering built and in. That needs to be setup on the mail server which it sounds like would require you to be able to login to cPanel.
Title: Re: Help with filter in RC
Post by: LandKCstl on August 20, 2025, 08:49:16 AM
Quote from: SKaero on Today at 12:25:55 AMRoundcube doesn't have filtering built and in. That needs to be setup on the mail server which it sounds like would require you to be able to login to cPanel.

Understood. Thank you for the info.