Roundcube Community Forum

News and Announcements => News & Announcements => Topic started by: lilathom on October 15, 2025, 09:43:11 AM

Title: I've lost all my contacts, preferences and responses
Post by: lilathom on October 15, 2025, 09:43:11 AM
Good morning,
My usual way of logging in failed so I had to log in another way.  I have lost all my contacts, preferences and responses that I had created.  HELP!

Thank you!
Lila Johnson
Title: Re: I've lost all my contacts, preferences and responses
Post by: SKaero on October 15, 2025, 09:46:27 AM
Check the users table in the database and look for multiple records for the same account. A difference username / mail host will cause a new user record to be created.