Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: christine12 on December 04, 2025, 12:13:08 PM

Title: Server not connecting
Post by: christine12 on December 04, 2025, 12:13:08 PM
I'm not receiving emails and received a server error. I'm accessing my email account by logging into the Webmail business site on Chrome.  I'm not having any internet issues or any issues receiving email to my personal gmail account. Any guidance on next steps? Thanks!
Title: Re: Server not connecting
Post by: JohnDoh on December 04, 2025, 02:06:47 PM
Roundcube is not a service but free software which somebody installed for you. Please contact your internet hosting provider or IT responsible instead. If you don't know who this might be, please review your bills and find out who you're paying for email services.
Title: Re: Server not connecting
Post by: christine12 on December 04, 2025, 02:52:44 PM
Thank you John, will do!