Hi,
I am having trouble receiving the account verification email from pCloud to my work email (
[email protected]).
pCloud support checked their logs and confirmed the email status is "Sent (250 OK)," meaning my server accepted it. However:
The email is not in my Inbox or Spam folder.
It does not show up in my cPanel Track Delivery logs at all.
I can receive manual emails from their support team, but not the automated one.
I have already tried adding the sender to my whitelist and checked my filters, but nothing works. Since the sender sees a "250 OK" but I see nothing in my logs, where could the email be getting blocked?
Thanks for any help