Roundcube Community Forum

Release Support => Pending Issues => Topic started by: Alban on May 13, 2026, 09:52:57 AM

Title: Resource loading problem (v1.7.0)
Post by: Alban on May 13, 2026, 09:52:57 AM
Hello everyone,

I tried to update from version 1.6.15 to 1.7.0, but I encountered numerous errors, so I reinstalled everything (including the database).

I designated the public_html folder as the root directory.

I can access the login page, but no other resources load (images, CSS, JS).

However, when I use the absolute URL, the resources are accessible. :-/
Title: Re: Resource loading problem (v1.7.0)
Post by: SKaero on May 13, 2026, 03:18:31 PM
There is some sort of issue with your web server, you may want to check the logs there to see if they have anymore details. There look to be a bunch of different possible causes https://stackoverflow.com/questions/58215104/whats-the-neterr-http2-protocol-error-about I see the accepted answer references a issue with OVH which it looks like your using so you may want to check that.
Title: Re: Resource loading problem (v1.7.0)
Post by: Alban on May 13, 2026, 04:04:34 PM
Thank you so much for your reply, it put me on the right track.

Indeed, I hadn't realized it worked with HTTP.

I added:

<Files "static.php">
SetEnv no-gzip 1

<IfModule mod_headers.c>
Header unset Content-Encoding
</IfModule>
</Files>

to the .htaccess file