Hi everyone, I manage 15 apartments through a property management service, with a dedicated email address for each property to sort between Airbnb, Booking, and Vrbo.
It was all running smoothly with Roundcube filters based on the sender and keywords in the subject line. Three weeks ago, the webmail was updated, and then... nothing. About ten filters stopped working—no visible errors, just emails ending up in the general inbox.
I had to recreate everything by hand one Sunday evening—not exactly what I'd planned to do. That got me thinking about my entire workflow. Relying solely on email filters to track reservations is risky as soon as something changes on the webmail or OTA side. While looking for an alternative, I stumbled upon Guesty, which centralizes reservations from multiple OTAs directly. Honestly. Since then, I've had a lot less sorting to do in Roundcube. If anyone else has gone through a similar nightmare with an update, I'd love to hear your feedback. Thanks in advance for your help!