Roundcube Community Forum

Release Support => Pending Issues => Topic started by: garulfo2 on January 06, 2009, 04:36:01 AM

Title: White page after logging
Post by: garulfo2 on January 06, 2009, 04:36:01 AM
Hi,
I have just upgraded my roundcube from 0.2b to final. Now I can see the login page but when I try to login I have a white page with no error on screen or in logs.
Any idea ?

Thanks in advance for help.
Title: White page after logging
Post by: rosali on January 06, 2009, 04:42:00 AM
Do you have updated your database?
Title: White page after logging
Post by: garulfo2 on January 06, 2009, 04:48:46 AM
Quote from: rosali;16037Do you have updated your database?

You're right, I thought I have done that but it seems that it was not the case. I have run the update and it works well.
Thanks a lot.
Title: White page after logging
Post by: garulfo2 on January 06, 2009, 04:53:03 AM
I confirm I can log in and read my email but the "Settings" page is not working. Also white page with no errors.
Any idea ?

UPDATE: I can't login anymore... :-( Same state as first message...
Title: White page after logging
Post by: rosali on January 06, 2009, 05:20:08 AM
First clear browser cache. If it does not help then truncate RoundCube database table users (if it does not matter to loose RoundCube settings).
Title: White page after logging
Post by: garulfo2 on January 06, 2009, 05:22:18 AM
I already cleared the cache and tested on different browser, same issue.
If I roll back to previous version file it works.
I can't clear user because it is a production environment and I can't loose anything. :-(
Title: White page after logging
Post by: rosali on January 06, 2009, 05:27:52 AM
No further ideas :-( except to clear at least your test user entry ...
Title: White page after logging
Post by: garulfo2 on January 06, 2009, 06:17:18 AM
Ok, I have resintall everything and it works now... I don't know what happened but it seems to be solved...
Thanks for help.

One last thing I have reported in an existing threads: when switching in french there are a lot of display problems.