Roundcube Community Forum

Release Support => Pending Issues => Topic started by: rgh on August 17, 2009, 09:58:50 AM

Title: Mercury mailserver, folders missing
Post by: rgh on August 17, 2009, 09:58:50 AM
Is anyone here using the Mercury mailserver with Roundcube?

I've just installed RC and am trying to make it work. I can log in, and see mail in the root folder, but no other folders are visible.
In RC I can see them in the Personal Settings/Folders, but if I try and check the subscribed checkbox I get an 'Unknown Server Error!' message, which also occurs if I try and create a new folder. In the 'message view' of RC, folders are not visible at all.

Has anyone got this combination working, or could advise on how to locate where the problem lies?

I'm using Mercury 4.72, IIS 5 on Windows 2000 Server, php 5.2.10, roundcube 0.2.2 and postgresql.

Regards,
Richard
Title: Mercury mailserver, folders missing
Post by: Julius Caesar on August 18, 2009, 03:16:29 AM
It has been a while since I was using Mercury. Do the server logs indicate something?

You can also set the debug level in RC to trac by editing the main.inc.php:
$rcmail_config['debug_level'] = 8;

and check the logs in the ./logs folder
Title: Mercury mailserver, folders missing
Post by: rgh on August 20, 2009, 06:59:02 AM
Hi Julius,

Thanks for your help.

Quote from: Julius Caesar;20594Do the server logs indicate something?

You can also set the debug level in RC to trac by editing the main.inc.php:
$rcmail_config['debug_level'] = 8;

and check the logs in the ./logs folder

I have
$rcmail_config['debug_level'] = 8;
but the
logs/errors file is empty.
logs/console just has lines such as
Tried PLAIN: Resource id #54  [20-Aug-2009 11:55:13 +0100]: * OK softnode.net IMAP4rev1 Mercury/32 v4.72 server ready.

Should the logs/errors file contain more detailed information for the behaviour I'm getting?

Regards,
Richard
Title: Mercury mailserver, folders missing
Post by: Julius Caesar on August 20, 2009, 08:36:24 AM
And do you Mercury logfiles indicate something?
Title: Mercury mailserver, folders missing
Post by: rgh on August 20, 2009, 11:35:39 AM
Hi Julius,

I've just done the same installation but on IIS6 on Win 2003, instead of IIS5 on Win 2000. Everything now works!

For the IIS 5 installation, I had to make changes to some of the php files.
Any reference to  action="./" had to be replaced with action=",/index.php".
Maybe there is some additional IIS 5 issue.

Thanks for your help.

Richard
Title: Mercury mailserver, folders missing
Post by: bussibaer on May 24, 2011, 01:46:34 AM
For all, have the same problem:
Mercury stores the subscription/unsibscription only if a LOGOUT-Command is send. Otherwise your selection will be ignored.

I talked with Peter on Mercury-Forum and they will be changed that, but i don't know when they published the changes. At the moment i writing a small fix for that problem.

I use the latest Version of RC (0.5.2)