Roundcube Community Forum

Release Support => Release Discussion => Topic started by: ale on October 13, 2009, 06:11:21 PM

Title: Roundcube user access problem
Post by: ale on October 13, 2009, 06:11:21 PM
Hi,
I just upgrade from 0.2.1 to 0.3.

this is what the terminal say
Quote./build roundcube
cp: `/var/www/html/roundcube/logs' and `/var/www/html/roundcubemail-0.3/logs' are the same file
cp: `/var/www/html/roundcube/temp' and `/var/www/html/roundcubemail-0.3/temp' are the same file
Editing roundcube configuration...
Roundcube 0.3 has been installed successfully.


..and now when I try to access to my email account roundcube tell me that username or password are not correct.



There is something that I can do?

This is what error log say
Quote[13-Oct-2009 23:53:45 +0200]: IMAP Error: Authentication for ale.rossi failed (LOGIN): "a001 NO LOGIN failed" (POST /roundcube/?_task=&_action=login)

Please note that using another webmail software the user account work.

Best
Ale
Title: Roundcube user access problem
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Title: Roundcube user access problem
Post by: JohnDoh on October 14, 2009, 02:49:07 AM
is 'ale.rossi' the correct username or should it be [email protected]? may be you need to set username_domain in your config.
Title: Roundcube user access problem
Post by: ale on October 14, 2009, 07:00:05 AM
Hi,
no I delete the domain.. but in the errors.log the right phase is:

Quote[13-Oct-2009 23:53:45 +0200]: IMAP Error: Authentication for [email protected] failed (LOGIN): "a001 NO LOGIN failed" (POST /roundcube/?_task=&_action=login)

...where mydomain.com obviusly is present but in this post is fake :)

Solution?
Ale
Title: Roundcube user access problem
Post by: JohnDoh on October 15, 2009, 02:08:05 AM
what do your imap server logs say? try changing the value of $rcmail_config['imap_auth_type'] in your config. could also try enabling IMAP debug and see if that gives any information