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Roundcube Community Forum

Release Support => Pending Issues => Topic started by: appleguru2004 on November 01, 2009, 05:03:53 PM

Title: Blank screen upon accessing "http://localhost/roundcubemail/"
Post by: appleguru2004 on November 01, 2009, 05:03:53 PM
Forum Users,

I'm using RoundCube with XAMPP and hMailServer; my RoundCube files are located in the following directory:
C:\XAMPP\xampp\htdocs\roundcubemail

I get a blank screen upon entering "http://localhost/roundcubemail/" in FireFox v3.5.4.

Thanks in advance for your assistance.

~WS
Title: Blank screen upon accessing "http://localhost/roundcubemail/"
Post by: SKaero on November 01, 2009, 07:33:28 PM
Its there anything in your error logs? Also try making a test.php file in RoundCube's root directory that has echo 'hello world'; in it to test that it is getting to the directory ok.
Title: Blank screen upon accessing "http://localhost/roundcubemail/"
Post by: sk_illed on November 01, 2009, 08:58:57 PM
this happened to me when my db config was not correct..
Title: Blank screen upon accessing "http://localhost/roundcubemail/"
Post by: appleguru2004 on November 01, 2009, 09:15:53 PM
Output from my C:\XAMPP\xampp\htdocs\roundcubemail\logs is listed below:
[01-Nov-2009 18:15:16] PHP Deprecated:  Function set_magic_quotes_runtime() is deprecated in C:\XAMPP\xampp\htdocs\roundcubemail\program\include\iniset.php on line 62 [01-Nov-2009 18:15:16] PHP Deprecated:  Assigning the return value of new by reference is deprecated in C:\XAMPP\xampp\htdocs\roundcubemail\program\lib\PEAR.php on line 563 [01-Nov-2009 18:15:16] PHP Deprecated:  Assigning the return value of new by reference is deprecated in C:\XAMPP\xampp\htdocs\roundcubemail\program\lib\PEAR.php on line 566 [01-Nov-2009 18:15:16] PHP Deprecated:  Assigning the return value of new by reference is deprecated in C:\XAMPP\xampp\htdocs\roundcubemail\program\lib\MDB2.php on line 392 [01-Nov-2009 18:15:16] PHP Deprecated:  Assigning the return value of new by reference is deprecated in C:\XAMPP\xampp\htdocs\roundcubemail\program\lib\MDB2.php on line 2613 [01-Nov-2009 18:15:16] PHP Fatal error:  Cannot redeclare quoted_printable_encode() in C:\XAMPP\xampp\htdocs\roundcubemail\program\include\rcube_imap.php on line 3134
Title: Blank screen upon accessing "http://localhost/roundcubemail/"
Post by: SKaero on November 01, 2009, 09:25:55 PM
What version of PHP do you have?
Title: Problem accessing RoundCube on localhost
Post by: appleguru2004 on November 02, 2009, 10:05:15 AM
I'm using PHP v5.3.0. This version of PHP is compatible with RoundCube according to the below link:
http://localhost/roundcubemail/installer/index.php?_step=1

RoundCube is installed in the following XAMPP directory:
C:\XAMPP\xampp\htdocs\roundcubemail

WS
Title: Blank screen upon accessing "http://localhost/roundcubemail/"
Post by: rosali on November 02, 2009, 02:17:59 PM
I have experienced problems with XAMPP 1.7.2. A downgrade to XAMPP 1.7.0 made me happy (Browse XAMPP Files on SourceForge.net (http://sourceforge.net/projects/xampp/files/)).
Title: Downgraded to XAMPP 1.7.1 instead
Post by: appleguru2004 on November 03, 2009, 06:25:38 PM
Rosali,

I've made some progress since your last posting. I downgraded to XAMPP v1.7.1. Instead of getting a blank browser window, I'm now getting a blank window the message "Service Currently Not Available: Error 500 (0x01F4)".

I downgraded down to v1.7.1 instead of v1.7.0 because I thought RoundCube would not have a problem. Did you try using XAMPP v1.7.1 with RoundCube before downgrading to v1.7.0? If not, do you have any ideas how to resolve this latest error message?

Thanks in advance for your help.

WS
Title: Error 500
Post by: appleguru2004 on November 03, 2009, 06:28:21 PM
SKaero,

I'm using PHP v5.2.9

WS
Title: I've made some progress with RoundCube, but.....
Post by: appleguru2004 on November 03, 2009, 07:38:08 PM
I have some good and bad news regarding my efforts to configure RoundCube on my laptop. The good news is that I now get a login window and I'm able to login using either of the test accounts I created, "[email protected]" and "[email protected]".

The bad news is that I'm unable to send any outgoing messages from either of the test accounts I created. To help you in studying this problem further, I've created a series of screen shots to document my hMailServer and RoundCube environments. See pdf attachment.

Thank you all for your help; I could've made this far without your help :-)

Ws
Title: Output message from /roundcube/logs
Post by: appleguru2004 on November 03, 2009, 07:43:34 PM
Between the screen shots contained in my previous posting and the below output from "errors" file, I hope we can locate the problem:
"[03-Nov-2009 16:11:56] Invalid response code received from server (504):  [03-Nov-2009 16:11:56 -0800] SMTP Error: SMTP error: Authentication failure: Invalid response code received from server (Code: 504) in C:\XAMPP\htdocs\roundcubemail\program\steps\mail\func.inc on line 1296 (POST /roundcubemail/?_task=mail&_action=send)"
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