Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: gueland on November 18, 2009, 08:41:44 PM

Title: not loading mail
Post by: gueland on November 18, 2009, 08:41:44 PM

I can log into my mail server but it does not load the mail.

Using qmail-toaster install on CentOS 5.3.

I look at the errors in the error log, here is what I get:

[19-Nov-2009 00:43:15] PHP Warning:  include(rcube_imap.php) [function.include]: failed to open stream: No such file or directory in /var/www/html/roundcube/program/include/iniset.php on line 99
[19-Nov-2009 00:43:15] PHP Warning:  include() [function.include]: Failed opening 'rcube_imap.php' for inclusion (include_path='/var/www/html/roundcube/:/var/www/html/roundcube/program:/var/www/html/roundcube/program/lib:/var/www/html/roundcube/program/include:.:/usr/share/pear:/usr/share/php') in /var/www/html/roundcube/program/include/iniset.php on line 99
[19-Nov-2009 00:43:15] PHP Fatal error:  Class 'rcube_imap' not found in /var/www/html/roundcube/program/include/rcmail.php on line 366
[19-Nov-2009 00:44:01] PHP Fatal error:  Call to undefined method rcube_imap::set_options() in /var/www/html/roundcube/program/include/rcmail.php on line 388
[19-Nov-2009 00:45:04] PHP Fatal error:  Call to undefined method rcube_imap::set_options() in /var/www/html/roundcube/program/include/rcmail.php on line 388


Can you help?

Title: not loading mail
Post by: SKaero on November 18, 2009, 09:36:33 PM

It looks like your missing RoundCube files, replace the program directory and see if that fixes the problem.

Title: replacing program directory did not work
Post by: gueland on November 19, 2009, 05:50:19 AM

Replacing the program directory didn't work.  I am able to retrieve my mail by using Outlook, but webmail just hangs.  I am using the mvision skin for roundcube, if that is any help.

Title: Mail handling
Post by: gjrweb on November 19, 2009, 10:30:04 AM

We have same problems with mail handling (opening, loading, preview pane) in version 0.3.1

Any solutions available yet? This is a quite nasty bug...

It's a fresh 0.3.1 install btw.

Title: same here
Post by: gueland on November 19, 2009, 08:05:13 PM

The version I am using is also 0.3.1

Title: not loading mail
Post by: gjrweb on November 20, 2009, 02:18:22 PM

We host our webmail service for over 10000 students. We receive quite some complaints. Thought RoundCube was quite stable, esspecially with the 0.3.1.

Unfortunately still a lot of bugs. Hope for improvements soon!

Let's get all the bugs reported to the development team...

Title: not loading mail
Post by: zehnmarkineuro on January 14, 2010, 04:35:46 PM

perhaps this is the solution? It worked for me (have problems with IE6 and IE7: can't open the mail - sometimes a error-message appears in the red box above) in FF everything is ok.

Just try it: Changeset 3195 ? Roundcube Webmail (http://trac.roundcube.net/changeset/3195)