Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: Nielemann on February 01, 2010, 03:48:23 PM

Title: Problem deleting email via Outlook
Post by: Nielemann on February 01, 2010, 03:48:23 PM
Hello,

I use Roundcube webmail when i'm not at home, but when i'm at home I want to read and write it through Outlook 2003. Everything works fine, there's only one thing I can't figure out.

When I delete mail in Outlook, the message stays in the Inbox (turned grey and striked through) but can't be completely removed. How do i entirely remove a message in Outlook?

When I open through webmail, all folders are empty. So it looks like synchronizing isn't functioning correct.
Title: Problem deleting email via Outlook
Post by: ABerglund on February 01, 2010, 05:54:02 PM
You need to ask this somewhere that provides Outlook support. Roundcube has nothing to do with accessing mail via Outlook.
Title: Problem deleting email via Outlook
Post by: toetag on February 01, 2010, 11:47:18 PM
Google is your friend:

How To Permanently Delete Imap Mails in Outlook (http://www.dotnetspider.com/resources/24949-How-To-Permanently-Delete-Imap-Mails-Outlook.aspx)
Title: Problem deleting email via Outlook
Post by: toetag on February 01, 2010, 11:47:59 PM
Google is yuor friend:

link (http://www.dotnetspider.com/resources/24949-How-To-Permanently-Delete-Imap-Mails-Outlook.aspx)

Quote from: Nielemann;25092Hello,

I use Roundcube webmail when i'm not at home, but when i'm at home I want to read and write it through Outlook 2003. Everything works fine, there's only one thing I can't figure out.

When I delete mail in Outlook, the message stays in the Inbox (turned grey and striked through) but can't be completely removed. How do i entirely remove a message in Outlook?

When I open through webmail, all folders are empty. So it looks like synchronizing isn't functioning correct.
Title: Problem deleting email via Outlook
Post by: toetag on February 01, 2010, 11:50:53 PM
Google is your friend, you need to purge (outlook issue not roundcube as stated).

Link (http://www.dotnetspider.com/resources/24949-How-To-Permanently-Delete-Imap-Mails-Outlook.aspx)

Quote from: Nielemann;25092Hello,

I use Roundcube webmail when i'm not at home, but when i'm at home I want to read and write it through Outlook 2003. Everything works fine, there's only one thing I can't figure out.

When I delete mail in Outlook, the message stays in the Inbox (turned grey and striked through) but can't be completely removed. How do i entirely remove a message in Outlook?

When I open through webmail, all folders are empty. So it looks like synchronizing isn't functioning correct.
Title: Problem deleting email via Outlook
Post by: Nielemann on February 02, 2010, 02:35:52 AM
Thanks for the information!

Sorry, I'm not familiar with Imap and the purge function in Outlook, therefore thought it had something to do with Roundcube <--> Outlook.

Wrong topic at the wrong place, sorry for that.