Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: dmwcool on April 23, 2010, 09:52:58 AM

Title: Login Issue
Post by: dmwcool on April 23, 2010, 09:52:58 AM
Hello everyone,

This is my first time using Roundcube and I am running into an issue. I set up everything using the installer program but when I go to try to login from my web browser I keep running into this error "Connection to IMAP server failed"
When I check my error log I keep seeing this:
"IMAP Error: Authentication for [email protected] failed (LOGIN): " " (POST /roundcube/?_task=&_action=login)

I am using OpenSUSE 11.2 with PHP 5.3.1 and mysql. In my configuration file I have auto_create_user set to 'TRUE' and my default_host set to 'localhost'.

I don't know what I am doing wrong or why it is not letting me logon. Please help anyone!
Title: Login Issue
Post by: alec on April 23, 2010, 02:19:08 PM
Enable imap_debug and show what you've got in logs/imap.
Title: Login Issue
Post by: dmwcool on April 24, 2010, 02:50:28 PM
This is what comes up in my logs/imap:
[24-Apr-2010 14:46:34 -0400]: S: * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION] Courier-IMAP ready. Copyright 1998-2008 Double Precision, Inc.  See COPYING for distribution information.
[24-Apr-2010 14:46:34 -0400]: C: cp01 CAPABILITY
[24-Apr-2010 14:46:34 -0400]: S: * CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION
[24-Apr-2010 14:46:34 -0400]: S: cp01 OK CAPABILITY completed
[24-Apr-2010 14:46:34 -0400]: C: a001 LOGIN "[email protected]" "password"
[24-Apr-2010 14:46:34 -0400]: S: * BYE Temporary problem, please try again later
Title: Login Issue
Post by: alec on April 25, 2010, 02:53:34 AM
Quote from: dmwcool;27011
[24-Apr-2010 14:46:34 -0400]: S: * BYE Temporary problem, please try again later

As you see, this is your IMAP server issue.
Title: Login Issue
Post by: dmwcool on April 25, 2010, 08:08:06 AM
I'm not understanding what I need to do to fix it. It doesn't tell me anything.
Title: Login Issue
Post by: dziobak on April 25, 2010, 08:12:36 AM
alec said that this is not a problem of roundcube but with your imap server.
so you should search how to solve this problem on Courier-IMAP forum.