Roundcube Community Forum

Release Support => Pending Issues => Topic started by: pjerber on September 01, 2010, 09:08:17 AM

Title: Address Book Empty
Post by: pjerber on September 01, 2010, 09:08:17 AM
Hi-

I'm not a developer. I use Roundcube to read my email on the internet. On Monday I noticed that my address book (and the address books of everyone who uses Roundcube to check their email at my domain) is empty. How do I get our addresses back? Again, I don't know how to do any of the coding stuff - I just use webmail and choose to view my mail with Roundcube. I don't even know the "version" so I just seleted .1 Stable as my prefix.

Thanks for any help!
Title: Address Book Empty
Post by: SKaero on September 01, 2010, 11:33:32 AM
Are the contacts still in the database?
Title: Address Book Empty
Post by: pjerber on September 01, 2010, 01:45:19 PM
I emailed my host company and they told me of a glitch on their side that can delete the roundcube database. They're working in the problem but sent me our contact as vcf files so I've been able to recreate our address books.

Thanks for your help!