Roundcube Community Forum

Release Support => Pending Issues => Topic started by: spriebe on September 23, 2010, 03:40:51 AM

Title: replying to a message does not work (screen stucks on sending message)
Post by: spriebe on September 23, 2010, 03:40:51 AM
Hello!

When i try to reply to an e-mail the screen stucks on "Sending message...". Other messages in my box are working fine. In this case isn't even an smtp connection established.

Stefan
Title: replying to a message does not work (screen stucks on sending message)
Post by: rosali on September 23, 2010, 05:06:04 AM
Any log snippets?
Title: replying to a message does not work (screen stucks on sending message)
Post by: spriebe on September 23, 2010, 05:39:12 AM
Oh could you please tell me where i can find the log.

I've set:
// system error reporting: 1 = log; 2 = report (not implemented yet), 4 = show, 8 = trace
$rcmail_config['debug_level'] = 4;

// log driver:  'syslog' or 'file'.
$rcmail_config['log_driver'] = 'file';

But cannot find any log file.
Title: replying to a message does not work (screen stucks on sending message)
Post by: rosali on September 23, 2010, 05:48:58 AM
Enable smtp logging:

// Log SMTP conversation to /smtp or to syslog
$rcmail_config['smtp_debug'] = true;

Log files are in the directory logs in roundcube folder by default.
Title: replying to a message does not work (screen stucks on sending message)
Post by: spriebe on September 23, 2010, 06:03:27 AM
logs/smtp stays completely empty.
Title: replying to a message does not work (screen stucks on sending message)
Post by: alec on September 23, 2010, 07:45:52 AM
Never use debug_level=4. Set it to 1.
Title: replying to a message does not work (screen stucks on sending message)
Post by: spriebe on September 23, 2010, 07:52:43 AM
still nothing in the logs. But the logging is working fine if i send a new message, log in, .... - so this can't be the problem.
Title: replying to a message does not work (screen stucks on sending message)
Post by: rosali on September 23, 2010, 08:04:11 AM
Nothing in the error log? What is in imap debug log if option enabled ( $rcmail_config['imap_debug'] = true; )?
Title: replying to a message does not work (screen stucks on sending message)
Post by: spriebe on September 23, 2010, 08:21:45 AM
The logs get filled while watching the mail and hitting the reply button. But when i then press the send button - still nothing in it.
Title: replying to a message does not work (screen stucks on sending message)
Post by: rosali on September 23, 2010, 08:26:40 AM
Then I have no idea, sorry!
Title: replying to a message does not work (screen stucks on sending message)
Post by: spriebe on September 23, 2010, 08:30:17 AM
mhm it works also for other messages only for this one it seems to get stuck. I also cannot click any buttons anymore on the roundcube page
Title: replying to a message does not work (screen stucks on sending message)
Post by: rosali on September 23, 2010, 08:37:47 AM
The GUI is locked when clicking the send button. That's ok. Could you post this message in raw format (*.eml file)?
Title: replying to a message does not work (screen stucks on sending message)
Post by: spriebe on September 23, 2010, 08:48:52 AM
OK i've modified the message a lot as it contains internal Data - but it still happens with this message so i didn't touch the bug :-)

Attached you'll find it.
Title: replying to a message does not work (screen stucks on sending message)
Post by: rosali on September 23, 2010, 09:00:02 AM
I have imported this message into my server and it works for me. Sorry, I have no more idea.
Title: replying to a message does not work (screen stucks on sending message)
Post by: spriebe on September 23, 2010, 09:01:35 AM
mhm strange. Any PHP Settings i should or could check?