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News and Announcements => General Discussion => Topic started by: lizat on January 01, 2011, 07:36:07 PM

Title: Can't get past "Please complete your sender identity"
Post by: lizat on January 01, 2011, 07:36:07 PM
I am a recent user of RoundCube, I set up three accounts, two are fine but one of my accounts, that I have previously accessed successfully is now asking me to "Please complete your sender identity", the dialogue box will not allow the cursor to "stay" in any control so I can't complete the information, and I can't close the dialogue. What should I do???

many thanks.............. liz
Title: Can't get past "Please complete your sender identity"
Post by: rosali on January 01, 2011, 11:34:28 PM
I assume you have enabled plugin new_user_dialog. Unregister the plugin or use recent version from trac (trunk ? Roundcube Webmail (http://trac.roundcube.net/browser/trunk)).
Title: Can't get past "Please complete your sender identity"
Post by: lizat on January 02, 2011, 05:45:35 AM
Rosali,

Sorry to be dense but only just getting my head round this.... I can see all the stuff in the link you sent BUT how do I use this , is it just a case of copy and paste into the RC plugin's directory... and is there an easy way to do this?

thanks......... liz
Title: Can't get past "Please complete your sender identity"
Post by: rosali on January 02, 2011, 05:52:47 AM
See at bottom page:

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Title: Can't get past "Please complete your sender identity"
Post by: lizat on January 06, 2011, 01:05:43 PM
Thank you Rosali