Print Page - [0.5.1] Can't access the "Settings/Directories" page

Title: [0.5.1] Can't access the "Settings/Directories" page
Post by: LePousson on February 15, 2011, 03:13:08 PM

Hello !

I just installed roundcube 0.5.1 but when I log in (mail is found perfectly), I can't get to the page to set the "special" directories (http://192.168.4.100/roundcube/?_task=settings&_action=folders).

The error is ... that Firefox seems to be working and or waiting for something, but nothing happens and after a while, I get a white screen with nothing ...

just for information, when I go the main display (with the messages), I do NOT have any folder except the INBOX (no Sent, no Trash etc ...)

Any idea on what I can do ?

LePousson

Title: [0.5.1] Can't access the "Settings/Directories" page
Post by: SKaero on February 15, 2011, 03:57:20 PM

Is there anything in your error log?

Title: [0.5.1] Can't access the "Settings/Directories" page
Post by: LePousson on February 15, 2011, 04:04:16 PM

Quote from: skaero;33231Is there anything in your error log?

Code Select

[15-Feb-2011 21:01:20] PHP Fatal error:  Maximum execution time of 120 seconds exceeded in /var/www/roundcube/program/include/rcube_imap_generic.php on line 3175
[15-Feb-2011 21:01:28] PHP Fatal error:  Maximum execution time of 120 seconds exceeded in /var/www/roundcube/program/include/rcube_imap_generic.php on line 3175
[15-Feb-2011 21:03:58] PHP Fatal error:  Maximum execution time of 120 seconds exceeded in /var/www/roundcube/program/include/rcube_imap_generic.php on line 3230
[15-Feb-2011 21:07:00] PHP Fatal error:  Maximum execution time of 120 seconds exceeded in /var/www/roundcube/program/include/rcube_imap_generic.php on line 3175
[15-Feb-2011 21:26:18] PHP Fatal error:  Maximum execution time of 120 seconds exceeded in /var/www/roundcube/program/include/rcube_imap_generic.php on line 3239
[15-Feb-2011 21:28:40] PHP Fatal error:  Maximum execution time of 120 seconds exceeded in /var/www/roundcube/program/include/rcube_imap_generic.php on line 3220
[15-Feb-2011 21:28:47] PHP Fatal error:  Maximum execution time of 120 seconds exceeded in /var/www/roundcube/program/include/rcube_imap_generic.php on line 3239
[15-Feb-2011 21:34:59] PHP Fatal error:  Maximum execution time of 120 seconds exceeded in /var/www/roundcube/program/include/rcube_imap_generic.php on line 3175
[15-Feb-2011 21:38:29] PHP Fatal error:  Maximum execution time of 120 seconds exceeded in /var/www/roundcube/program/include/rcube_imap_generic.php on line 3239
[15-Feb-2011 21:49:52] PHP Fatal error:  Maximum execution time of 120 seconds exceeded in /var/www/roundcube/program/include/rcube_imap_generic.php on line 3239

Any idea ?

LePousson

Title: [0.5.1] Can't access the "Settings/Directories" page
Post by: SKaero on February 15, 2011, 04:33:01 PM

Can you enable imap_debug and post the log?

Title: [0.5.1] Can't access the "Settings/Directories" page
Post by: LePousson on February 15, 2011, 04:43:08 PM

Quote from: skaero;33233Can you enable imap_debug and post the log?

It is hugely big ... Around 3mbytes

How can I show you the part of it you need ??

LePousson

EDIT
Here is some of the last lines of the file ...

Code Select

[15-Feb-2011 22:52:05 +0100]: S: * OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ SASL-IR LOGIN-REFERRALS STARTTLS] localhost.localdomain IMAP4rev1 2007e.404 at Tue, 15 Feb 2011 22:52:05 +0100 (CET)
[15-Feb-2011 22:52:05 +0100]: C: A0001 LOGIN lepousson ********2
[15-Feb-2011 22:52:05 +0100]: S: A0001 OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ IDLE UIDPLUS NAMESPACE CHILDREN MAILBOX-REFERRALS BINARY UNSELECT ESEARCH WITHIN SCAN SORT THREAD=REFERENCES THREAD=ORDEREDSUBJECT MULTIAPPEND] User lepousson authenticated
[15-Feb-2011 22:52:05 +0100]: C: A0002 STATUS Sent (MESSAGES UNSEEN)
[15-Feb-2011 22:52:05 +0100]: S: * STATUS Sent (MESSAGES 0 UNSEEN 0)
[15-Feb-2011 22:52:05 +0100]: S: A0002 OK STATUS completed
[15-Feb-2011 22:52:05 +0100]: C: A0003 STATUS INBOX (MESSAGES UNSEEN)
[15-Feb-2011 22:52:05 +0100]: S: * STATUS INBOX (MESSAGES 1 UNSEEN 1)
[15-Feb-2011 22:52:05 +0100]: S: A0003 OK Mailbox vulnerable - directory /var/mail must have 1777 protection
[15-Feb-2011 22:52:05 +0100]: C: A0004 LOGOUT
[15-Feb-2011 22:52:05 +0100]: S: * BYE lepousson.net IMAP4rev1 server terminating connection
[15-Feb-2011 22:52:05 +0100]: S: A0004 OK LOGOUT completed

Title: [0.5.1] Can't access the "Settings/Directories" page
Post by: SKaero on February 15, 2011, 05:07:36 PM

Clear the log and then go to the folders page and post the log just from that operation.

Title: [0.5.1] Can't access the "Settings/Directories" page
Post by: LePousson on February 15, 2011, 05:16:52 PM

It gives a huge file ...2 496 736 bytes :-(

Here is the file attached to this post ...

LePousson

Title: [0.5.1] Can't access the "Settings/Directories" page
Post by: SKaero on February 16, 2011, 04:30:59 AM

I removed the imap log from your post because it contained your email account password, I'd recommend that you change your password. The problem seems to be that your IMAP server is configured incorrectly, its trying to list all of the folders on the server instead of just the folders for the mail account.

Title: [0.5.1] Can't access the "Settings/Directories" page
Post by: LePousson on February 16, 2011, 08:17:35 AM

Oops sorry for forgetting to clear the password before posting the file !!

For the IMAP server, I did not configure anything, I just installed the package from the ubuntu repository, it is uw-imap. But I'm gonna try some other servers like dovecot or courier ...

Thanks for your help ...

LePousson

EDIT @ 14h21 : I removed uw-imap and installed courier-imap ... Everything is running well now. Thanks again for your help ...

Title: [0.5.1] Can't access the "Settings/Directories" page
Post by: caquino on March 11, 2011, 01:55:04 PM

Hi,

I'm having the same issue using dovecot imap server.

I've checked the imap error log and there's no error, the client issue a login and logout without any other command.

Here is the imap log

[11-Mar-2011 15:50:31 -0300]: S: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready (smtpv01.br.inter.net).
[11-Mar-2011 15:50:31 -0300]: C: A0001 ID (name "Roundcube Webmail" version 0.5.1 php 5.2.6-1+lenny9 os Linux command /?_task=settings&_action=folders)
[11-Mar-2011 15:50:31 -0300]: S: * ID NIL
[11-Mar-2011 15:50:31 -0300]: S: A0001 OK ID completed.
[11-Mar-2011 15:50:31 -0300]: C: A0002 LOGIN [email protected] PASSWORD-REMOVED
[11-Mar-2011 15:50:31 -0300]: S: A0002 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS QUOTA] Logged in
[11-Mar-2011 15:50:31 -0300]: C: A0003 CAPABILITY
[11-Mar-2011 15:50:31 -0300]: S: * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS QUOTA
[11-Mar-2011 15:50:31 -0300]: S: A0003 OK Capability completed.
[11-Mar-2011 15:50:31 -0300]: C: A0004 LOGOUT
[11-Mar-2011 15:50:31 -0300]: S: * BYE Logging out
[11-Mar-2011 15:50:31 -0300]: S: A0004 OK Logout completed.

Roundcube Community Forum

Release Support => Pending Issues => Topic started by: LePousson on February 15, 2011, 03:13:08 PM