Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: leiw on February 17, 2011, 09:55:48 PM

Title: Roundcube cannot open chinese attachement.
Post by: leiw on February 17, 2011, 09:55:48 PM
Hello,

I tried to open chinese attachement. If it has long chinese file name on word format that cannot be download. If it has short file name on word format that can open but the file name was confuse name.

Can edit some file to solve this problem?

Thanks !
Title: Roundcube cannot open chinese attachement.
Post by: alec on February 18, 2011, 03:00:26 AM
Show message source (headers).
Title: Roundcube cannot open chinese attachement.
Post by: leiw on February 18, 2011, 07:34:33 AM
Quote from: alec;33311Show message source (headers).

Hi

Sorry, I don't understand, I'm new on Roundcude.

Thanks !
Title: Roundcube cannot open chinese attachement.
Post by: alec on February 18, 2011, 08:45:30 AM
Enable imap_debug in Roundcube and show the log.
Title: Roundcube cannot open chinese attachement.
Post by: leiw on February 19, 2011, 05:57:50 AM
Quote from: alec;33327Enable imap_debug in Roundcube and show the log.
Hello

Could you step by step to test the debug ?

Thanks !
Title: Roundcube cannot open chinese attachement.
Post by: SKaero on February 19, 2011, 10:01:13 PM
In /config/main.inc.php change:
$rcmail_config['imap_debug'] = false;
To:
$rcmail_config['imap_debug'] = true;
Then load the email that is having the problem in RoundCube, after that post the IMAP log located at /logs/imap. Make sure to remove your mail account password from the log before you post it.
Title: Roundcube cannot open chinese attachement.
Post by: leiw on February 20, 2011, 03:56:50 AM
Quote from: skaero;33358In /config/main.inc.php change:
$rcmail_config['imap_debug'] = false;
To:
$rcmail_config['imap_debug'] = true;
Then load the email that is having the problem in RoundCube, after that post the IMAP log located at /logs/imap. Make sure to remove your mail account password from the log before you post it.
Hello

I can't see this line:

$rcmail_config['imap_debug'] = false;[/

I only can see this line:

$rcmail_config['debug_level'] = 1;


Thanks !
Title: Roundcube cannot open chinese attachement.
Post by: alec on February 20, 2011, 06:25:01 AM
Just use your brain. If you cannot find the line, just add it. If this will not produce logs/imap file, then you'll need to update the Roundcube.