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Title: could not move the message
Post by: apos on July 11, 2011, 03:35:45 AM

hi

i am trying to delete a message but i cant move it to the trash ,or any other folder.

i keep getting an error message "could not move the message" .

i have a trash folder and in my "special folder" setting i have the redirection of trash to trash folder

does anyone have a resolution for this problem?

thanks

Title: could not move the message
Post by: JohnDoh on July 11, 2011, 04:24:06 AM

please enable imap_debug and post the log here

Title: debug
Post by: apos on July 12, 2011, 02:46:08 AM

can you direct me on how to do that?

thanks

Title: could not move the message
Post by: JohnDoh on July 12, 2011, 11:56:51 AM

sure, take a look in the main config file (rc root/config/main.inc.php) and you should see an option imap_debug set that to true, then login and try and move a message then you can set it back to false. goto rc root/logs/imap make sure there is nothing private in there and then post it here.

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Release Support => Pending Issues => Topic started by: apos on July 11, 2011, 03:35:45 AM