I'm having an issue sending messages; either new or reply, a warn message appear such "an error occured saving the sent message"
in fact, the message is succesfully sent but not saved in the sent folder.
Up to a week ago all worked fine and now?... what happened?... I didn't touch anything in configuration or similar settings...
Someone has an idea on how solve the problem and why it occur?
Thanks
Nicla
Try looking in the error log ([rc root]/logs/errors) to see if there is any more information. I think its often a problem with the special folders setting. Goto Settings > Special Folders and check that the sent folder is set right.
Thanks for reply John,
found mentioned log file called "errors":
some reports are as below:
[18-Feb-2012 09:13:15 +0100]: IMAP Error: Could not save message in INVIATA in /web/htdocs/www.venice-service.com/home/webmail/program/steps/mail/sendmail.inc on line 669 (POST /webmail/?_unlock=loading1329552828383?_task=mail&_action=send)
[18-Feb-2012 10:47:49 +0100]: IMAP Error: Could not save message in INVIATA in /web/htdocs/www.venice-service.com/home/webmail/program/steps/mail/sendmail.inc on line 669 (POST /webmail/?_unlock=loading1329558506119?_task=mail&_action=send)
[18-Feb-2012 13:55:33 +0100]: IMAP Error: Could not save message in INVIATA in /web/htdocs/www.venice-service.com/home/webmail/program/steps/mail/sendmail.inc on line 669 (POST /webmail/?_unlock=loading1329569780621?_task=mail&_action=send)
Ther's also a file named "sendmail"
a couple of reports:
[16-Feb-2012 20:44:01 +0100]: User
[email protected] [82.52.183.65]; Message for
[email protected]; 250: ok 1329421441 qp 2297
[16-Feb-2012 23:17:01 +0100]: User
[email protected] [82.52.183.65]; Message for
[email protected]; 250: ok 1329430621 qp 29510
[16-Feb-2012 23:24:00 +0100]: User
[email protected] [82.52.183.65]; Message for
[email protected]; 250: ok 1329431040 qp 27141
What happened?
Thanks again
Nicla