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Title: all folders missing
Post by: rosieb on April 20, 2012, 05:05:49 AM

Hi

I know nothing about roundcube other than the basics of using it send email so forgive me if i sound daft :)

I logged in this morning tonfind all of my identities and their related folders gone :( the only change inhave made was to alter my password yesterday.

In addition i have just noticed that the only emails remaining seem to be from 6 months ago and earlier, some sort of update?
Has anyone experienced disappearing folders before please?

Thankyou!

Title: Re: all folders missing
Post by: SKaero on April 20, 2012, 05:50:57 AM

Is there anything in the RoundCube error log?

Title: Re: all folders missing
Post by: rosieb on April 20, 2012, 05:56:07 AM

Thankyou fornthe reply, yes, just checked, not sure what i should and shouldnt post here though?

Title: Re: all folders missing
Post by: rosieb on April 20, 2012, 05:57:41 AM

It menions favicon.ico missing and then referrrer ending with .php?

Title: Re: all folders missing
Post by: SKaero on April 20, 2012, 06:00:20 AM

The RoundCube error log should be located at: <RC root>/logs/error

Title: Re: all folders missing
Post by: rosieb on April 20, 2012, 06:07:48 AM

Lost me, im looking t via cpanel, error logs?

Title: Re: all folders missing
Post by: SKaero on April 20, 2012, 11:32:43 AM

In that case I'm going to take a guess that your using RoundCube in cPanel so you'll need to contact your hosting provider and ask them for support.

Roundcube Community Forum

Release Support => Pending Issues => Topic started by: rosieb on April 20, 2012, 05:05:49 AM