Print Page - Blank screen when opening some emails

Title: Blank screen when opening some emails
Post by: danborgir on June 20, 2012, 09:29:38 AM

Hi guys,

I am using roundcube version 0.7.2 (installed using the virtualmin install script). Some emails do not successfully open (if you double click the email to open it I just get a blank page) and if I click onto the email to view a preview the page gets stuck loading (loading circle going round in Firefox). From what I can make out the emails are not corrupt as I can go to options and view the message source OK. I've tried reinstalling roundcube with no luck.

Has anyone else came across this before?

Thanks,

Dan

Title: Re: Blank screen when opening some emails
Post by: danborgir on June 20, 2012, 09:38:32 AM

I had a look through the logs and this seems to be the error just after I try to open a broken email:

[20-Jun-2012 12:36:52 UTC] PHP Fatal error: Class 'DOMDocument' not found in /home/wb/public_html/mail/program/lib/washtml.php on line 287

Title: Re: Blank screen when opening some emails
Post by: SKaero on June 20, 2012, 11:30:45 AM

You need to install php-xml package.

Title: Re: Blank screen when opening some emails
Post by: lhtek on June 20, 2012, 03:28:26 PM

I went ahead an installed the latest version of RoundCube and it fixed it. I never found out what was wrong but it works - that's all I care about.

Roundcube Community Forum

Release Support => Pending Issues => Topic started by: danborgir on June 20, 2012, 09:29:38 AM