ERROR: Wrong 'suhosin.session.encrypt'

[feinraf]

Hello, I am getting an error all of a sudden when I visit my email domain. I have contacted my host support and they can't help me.

Here WAS the error before it decided to disappear and just show a blank white page:

ERROR: Wrong 'suhosin.session.encrypt' option value and it wasn't possible to set it to required value (0). Check your PHP configuration (including php_admin_flag).

Here is the URL:

http://webmail.cjohnsondesign.com/

Thanks in advance for any help!

[SKaero]

suhosin.session.encrypt needs to be disabled in order for RoundCube to run, ask your host to disable it.

[feinraf]

I have access to the php.ini file myself. This hasn't fixed the issue.

My screen is now white. I've tried re-uploading roundcube too.

[SKaero]

Do a phpinfo() in the RoundCube directly and see if it says suhosin.session.encrypt is off.

[feinraf]

I can't see it:

http://webmail.cjohnsondesign.com/phpinfo.php

[SKaero]

Then its most likely not off, try putting a php.ini with the following the the main RoundCube directory:

Code Select Expand


suhosin.session.encrypt = Off


[feinraf]

Okay I'm having to reinstall it because my host messed something up.

I am running the installer and it says I need to installed an extension:

PDO:  NOT OK(See http://www.php.net/manual/en/book.pdo.php)

Could you please advise on how I install this? php.ini confuses me a lot.



EDIT: You can see the problems I am having here.

http://webmail.cjohnsondesign.com/installer/

[SKaero]

You can't install php-pdo at the php.ini level it has to be complied with php, ask your host to install it.

[feinraf]

They claim that it is already installed. Do I need to enable it or anything?

By the way, I really appreciate all this help! I would be lost.

-

Edit: It's fixed, the guy I was talking to from my host was a moron and didn't do his job. I asked to be transfered and the girl sorted it out in less than a minute. I was in a 4 hour chat with that first guy.

Anyway thank you so much for helping me out, you helped me a lot too!

Appreciate the time you put into people like me.