Server error: UID THREAD: This command is disabled by the system administrator.

[duleandro]

Hi,
i need some help about this problem, when i click on INBOX, i receive this message: 'Server error: UID THREAD: This command is disabled by the system administrator. another boxes of the account it´s working normally.
sorry about my english...
Thanks.
Obrigado!

[SKaero]

It sounds like threading is disabled on your main server.

[duleandro]

can you help me about this... this just happens with one user

[ABerglund]

If Scott's surmise is correct, the backend mail server does not support threaded view, and it sounds like that one user has tried to select view as threads. Have the affected user go to Settings->Folders, select the Inbox, and change the View mode from Threads to List.

I can't recall that there is a config setting to disable threaded view, but if the process above fixes the user's Inbox, you'll want to at least warn your users not to select viewing as threads.

[duleandro]

hi, thanks for you attention! the second option solved my problem. I appreciate the agility and attention of all
Thanks!
Obrigado galera!