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HTML nothing only plain text

Started by Qinn, September 07, 2014, 08:36:53 AM

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Qinn

Hi there I'm just starting out using roundcube and have been testing it over the weekend, before feeding it to my users ;) I have some trouble with html messages. When I receive a message with html (as it has been send by Outlook) I cannot see anything, only when I switch to plain text format text is showing btw in main options "Display HTML is set. A I doing something wrong?

Any help is appreciated 
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1

SKaero


Qinn

Thanks for the reply
What should I look for in roundcube\logs\errors if it concerns html
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1

Qinn

Mainly from carddav_server, yet the plugin CardDAV isn't enabled?
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1

JohnDoh

Did you use the installer or otherwise check that your environment met the requirements for Roundcube? I think if you are missing the PHP DOM extension then it wont be able to display HTML messages and will fall back to plain text.
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and more...

Qinn

Thnx but php dom extension  how can i implement that?
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1

Qinn

Yes I did use the installer which now result in only 1 file instead of 2
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1

Qinn

Quote from: Qinn on September 07, 2014, 03:31:29 PM
Thnx but php dom extension  how can i implement that?

I checked and I missed that the extensions Fileinfo and Intl, where not available (orange) after adjustments in php.ini (removed the ; ) HTML messages could be read.
Windows 7
hMailserer v5.6.1 - Build 2208
Xampp-win32-5.6.3.0V11
Roundcubemail 1.1.1