User mail created on ISPconfig doesn't work with Roundcube

[Killamasta60]

Hello everybody,

I tried to link roundcube with my CPannel ISPconfig, following strictly this tuto.

Unfortunatly, it doesn't work. When I create a new mail user on ISPconfig, it is stored in my dbispconfig database and mail_user table, instead of I think, in my roundcube database.

So when I try to connect to my roundcube interface with this login, I have an authentication error...

Could you help me please ?

Host : VPS OVH.com Classic 3
Debian Version: 7.7
ISPConfig Version: 3.0.5.4p5
Roundcube Version: Last

[SKaero]

Mail accounts need to be created on the mail server so adding accounts to the Roundcube database wont help anything. Exactly what error are you getting?

[Killamasta60]

Thanks for your reply.

I know that I need to create accounts on the mail server to use them with roundcube.
Normally, ISPconfig should do it simply with the pluggin Roundcube/ISPconfig, but I often obtain an "login failed" message when I try to use an account created before...

I can't explain why the tuto followed does not work for me while it works for others persons...

[Killamasta60]

up 

[SKaero]

Your problem seems to be with ISPConfig not Roundcube so your more likely to get a response on the ISPConfig forums.

[Killamasta60]

Your problem seems to be with ISPConfig not Roundcube so your more likely to get a response on the ISPConfig forums.

Yes, I'm agree with you. But I try to post my problem in various forum, to find more help...