Unable to connect

[SamanthaGrembowski]

Hi,  I am trying to connect and it came up with the following

Fatal error or timeout occurred while processing this directive (in a red box)

Once in if I try to send or delete an email it comes up with the following:

Server error: UID COPY: COPY failed: no write permission or out of disk space

Can someone please help.

Cheers,
Sam

[SKaero]

Thats an error from the mail server, you should look at the mail server logs.

[SamanthaGrembowski]

thanks for the reply.  I am new to this.  sorry but where will I find the mail server log?

[SKaero]

Roundcube just connects to the mail server so it would depend on your setup. What mail server are you using?

[SamanthaGrembowski]

outlook 2016

[SKaero]

That isn't a mail server, maybe you should contact your mail provider and ask them for support.

[SamanthaGrembowski]

okay thanks for your help much appreciate it.