Roundcube Community Forum

 

Can't find my reply messages

Started by gail, January 15, 2016, 09:19:43 PM

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gail

Hi - I use Roundcube webmail for my small business, but am not that familiar with how to configure it (and its not too intuitive) and my business is just starting to receive some notice.  I received two business messages and read and replied to them on my iphone.  But on my computer, I do not find my replies in the Sent messages.  Could someone let me know if this is (probably) operator error in setting up my preferences or is it possibly an issue between my phone and my computer.  Many thanks!

SKaero

Its most likely a configuration problem on your iPhone not Roundcube. Make your your mail account on your phone is setup as IMAP and not POP.

gail

Thank you!  I do seem to have my phone set up as IMAP and not POP, so not sure where I go from here.  But thanks for taking the time to answer!

SKaero

Is the send email are on the phone is possible that its going into a different Sent folder then the one that is in Roundcube. I've seen that happen before.

gail

Thanks again - I checked the other mailboxes and the messages are not there.