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Can not Send to AOL

Started by Nadine, July 19, 2016, 06:52:06 PM

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Nadine

I can send emails to any domain, except aol. Roundcube confirms the email is sent, called up my hosting provider(bluehost) and they said all the aol.com emails are sent, but none ever make it to any aol addresses. No error, it's as if they disappear.

I apologize for such a novice question, but is this something on my end I can fix. I can email out of several different email accounts from my computer (gmail, yahoo) and they all make it fine to aol addresses, just not from a Roundcube account.

Thanks in advance to anyone who could point me in the right direction.

SKaero

Its not a Roundcube problem, most likely your host as gotten on AOL's blacklists, you can check if you know what your mail server ip address is by going here: https://postmaster.aol.com/ip-reputation