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Email sent from my webmail mail solution come to SPAM !

Started by Hmsami, January 24, 2017, 05:16:07 AM

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Hmsami

Hello Guys ,
i'm using a mail solution based on roundcube, and when i send an email to an ( gmail , yahoo , hotmail ) account , i recieve it in the SPAM folder :(
My domain and my IP is not blacklisted ( i verrified both )
and i verrified the SPF record, it is well configured ,
Any solutions please ?

Thanks

SKaero

Is Roundcube setup to send emails using SMTP? Do you have DKIM setup?

rm13

Gmail should give you a reason for putting it in SPAM. Not sure about the other services. Check the email headers, as that may show some info from the spam filter.

fraksken

Please try to send an e-mail to mail-tester.com
It will tell you everything wrong with your setup.
Most probably it's no DKIM and no reverse dns. Both are required to have your mail accepted with a lot of providers.

Hmsami

Hello Guys thanks for your  replies,

the result of mail-tester.com is that The message is not signed with DKIM

regards