Problem sending mail & layout of new beta

[bigmac2889]

I recently tried to upgrade to the new beta version of roundcube and ran into a few problems. The first major issue was that my send buttons would not work. I could compose but send no messages. The second was that everything seemed to be layed out funny. There was no border between sections and a lot of the menus had scroll bars that never did before(like the folder menu). Any ideas?

[rosali]

did you clear the browser cache? maybe your browser used cached app.js and css style sheets of prior installation.

[Royan]

I have the same sending problem.
The problem occurs on a windows 2003 box using IE7, Firefox 3, Google Chrome, Safari 3.1.2, Opera 9.01

I have break on script error i IE, and I get the following errors when I try to compose a message, and send it:

Code Select Expand


Script error 1:
on entering compose page:
error: Line 2047 (i assume it is in app.js)
    if (editor = tinyMCE.get('compose-body'))
Object doesn't support this property or method


Code Select Expand


Script error 2:
on pressing "Send" button:
error: Line 1982 (i assume it is in app.js)
    if ((!window.tinyMCE || !tinyMCE.get('compose-body')) && input_message.value == '' && !confirm(this.get_label('nobodywarning')))

Object doesn't support this property or method


I do not seem to have the same problem on a vista machine running ff3 (although that could be a caching issue).

Royan

[bigmac2889]

I don't have time this week but I will test it again and make sure to clear the cache. I will post if it worked. Thanks for the advice.

[Royan]

I have tested again on my vista machine.
Firefox3, Chrome, Opera 9.5, IE7.
All work as they should.

Same browsers on a windows 2003 machine fails as described above.

There is no caching involved, as I have never used my roundcube "client" in most of the browsers.


Royan

[bigmac2889]

I ran through  the update again as before and for some reason it did not freak out this time. Worked perfectly first time so may have been a cache issue. Thanks for the help and I love Rouncube!

[koppor]

Hi,

Using Internet Explorer 7 and Firefox 3.0.5, I still have the issue. (SVN Revision 2262)

Using firebug, I tracked down the problem to
/program/js/app.js, line 2048
"tinyMCE.get is not a function"

Maybe it is a library issue on Debian/stable?

Cheers,

Olly

[rosali]

You refer to the empty body check in ./program/js/app.js starting at line 2047 and ending at line 2057. Comment out the stuff and check again. It seems - whatever causing it - TinyMCE object is not ready initialized on your system when the script runs into the check. My suggestion is not a solution just an attempt for a workaround. You can also create a ticket @ trac.roundcube.net to address the issue to devs. But it is really hard for them to work on a fix, if there is no step by step instruction how to reproduce the issue. I'm not a member of the dev crew, just my 2cents!

IMO, it is not a server side problem. TinyMCE is javascript. So it is completely executed by the browser. JS blockers, web content filters or whatever my cause trouble.