Can't access the email link

[aldrifto]

Hi everynoe

I'm no programmer just a user, so, my terminology explaining this will be very basic... here's my issue:

My link to check the email is not working (404 page not found), I tried to re-install but there's always an error installing.

I´m afraid to uninstall because I don´t know if I could loose the email´s database (which is very important).

by now, I can only access the email by entering the bluehost control panel and so on but that´s just me, the team is unable to work.

Any procedures I should do?

Thanks

[SKaero]

Are you accessing Roundcube though your hosts control panel or did you actually install on your web hosting space?