Can I whitelist a specific email address in Roundcube?

[Zazu]

 Hi there. I have a client that keeps getting some of her regular clients to go to spam folder. Why? Can't I whitelist a specific email address in Roundcube? 

Thanks

Zazu

[Dmitry42]

RC just client. You must edit whitelist on your smtp server

[kamhamea]

I see this topic popping up from time to time on this forum, so I'd like to add that a whiteliste implemented at client side whould be a good idea as whitelists even more than blacklists are individual decisions.

BTW all the messanger systems like WatsApp work that way, it is their source of success in a world terrorized by spam. So I would be more than happy to find it implemented here on roundcube sometimes too.

[JohnDoh]

I think your comparison with messages services like WhatsApp is false. Adding filtering rules on the client side is of course possible but it only works when that client is open. So its more reliable to put the rules on the server side, that way no matter what client you are using you see the same behaviour.

Plugins can be used to either do client side filtering or manage server side rules but I don't expect it to be something that is ever built in as standard because doing on the server side is so much more useful.