can't send emails

[fitjulie]

I'm unable to send emails now with Roundcube. It just whirls around, saying sending, but nothing happens. To send, I have to logout & log back in using Horde. It was working fine until about a week ago.

Julie

[SKaero]

Is there anything in your error log?

[rapscallion]

I'm getting the same problem, was working fine up until yesterday. Would be grateful for some help. how would I look at the error log?
This is Roundcube webmail by the way.

[SKaero]

The error logs are files in the logs directory

Code Select Expand

RC root/logs/ Post the data from the files in that folder.

[rapscallion]

Sorry, I cant find that folder. Your talking to a novice here.
Cheers.

[SKaero]

In the folder that you installed RoundCube there is a folder called logs in the logs folder should be a file called errors.

[rapscallion]

I didn't have to install roundcube webmail. My host has it as one of the options I could click to view my e-mails.

[dianahopkins]

I got exactly the same problem. I am lucky to find threads and discussion similar to my questions.

[fitjulie]

My problem is exactly the same as rapscallion - roundcube came as part of my host package (& I'm pretty much a novice).  Is there some way to report this problem directly to roundcube support? I'm getting tired of having to logout & log back in using Horde every time I want to send an email!

[SKaero]

Its not a RoundCube problem, its a problem with the way it is set up. You need to contact your host and tell them about the problem so they can fix it.