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Problem deleting email via Outlook

Started by Nielemann, February 01, 2010, 03:48:23 PM

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Nielemann

Hello,

I use Roundcube webmail when i'm not at home, but when i'm at home I want to read and write it through Outlook 2003. Everything works fine, there's only one thing I can't figure out.

When I delete mail in Outlook, the message stays in the Inbox (turned grey and striked through) but can't be completely removed. How do i entirely remove a message in Outlook?

When I open through webmail, all folders are empty. So it looks like synchronizing isn't functioning correct.

ABerglund

You need to ask this somewhere that provides Outlook support. Roundcube has nothing to do with accessing mail via Outlook.
Arne Berglund
SysAdmin, Internet Services
Lane Education Service District
Eugene, OR, USA

toetag

<[ a desert to an irishman is an empty glass. ]>

toetag

Google is yuor friend:

link

Quote from: Nielemann;25092Hello,

I use Roundcube webmail when i'm not at home, but when i'm at home I want to read and write it through Outlook 2003. Everything works fine, there's only one thing I can't figure out.

When I delete mail in Outlook, the message stays in the Inbox (turned grey and striked through) but can't be completely removed. How do i entirely remove a message in Outlook?

When I open through webmail, all folders are empty. So it looks like synchronizing isn't functioning correct.
<[ a desert to an irishman is an empty glass. ]>

toetag

Google is your friend, you need to purge (outlook issue not roundcube as stated).

Link

Quote from: Nielemann;25092Hello,

I use Roundcube webmail when i'm not at home, but when i'm at home I want to read and write it through Outlook 2003. Everything works fine, there's only one thing I can't figure out.

When I delete mail in Outlook, the message stays in the Inbox (turned grey and striked through) but can't be completely removed. How do i entirely remove a message in Outlook?

When I open through webmail, all folders are empty. So it looks like synchronizing isn't functioning correct.
<[ a desert to an irishman is an empty glass. ]>

Nielemann

Thanks for the information!

Sorry, I'm not familiar with Imap and the purge function in Outlook, therefore thought it had something to do with Roundcube <--> Outlook.

Wrong topic at the wrong place, sorry for that.