Missing Messages in Inbox

[drtao]

I was looking for a couple messages in my inbox but couldn't find them (I don't have more that 40 messages in there), then I did a search for them and poof they showed up.

When I cleared the search box they were not in my inbox anymore. I searched again and marked the messages as unread then clicked back to the normal inbox. I saw the messages there for a split second then nothing. However the inbox icon still shows I have two unread messages. Can't see them but they are there.

How do I correct this issue?

[JohnDoh]

do you have caching enabled in your config? try turning it off and see if the messages appear.

[drtao]

I don't know where to find that setting.

[JohnDoh]

take a look in [rc root]/config/main.inc.php, search for $rcmail_config['enable_caching'], if it is set to true then change it to false and then login and see if the missing messages have appeared

[drtao]

I am not a system admin I am on a hosted account using roundcube as my email option. I thought I could fix this myself and not involve the host.

Thank you for your help.

take a look in [rc root]/config/main.inc.php, search for $rcmail_config['enable_caching'], if it is set to true then change it to false and then login and see if the missing messages have appeared