Complete beginner needs help with setting up webmail

[105creations]

Hi all,

I want to use RoundCube as a way to check my mail for my domain when I'm away from home.

At home, when I'm at my computer, I use Thunderbird.

I don't have a lot of technical knowledge, and the wiki page assumes a lot of knowledge about using FTP and dealing with folders that I don't have.

All I really want is a fool-proof, step-by-step instruction page, on what to do once I download the archived RoundCube file, what I do with that archived file (eg: do I extract it on my computer? Does my server extract it?), and how to get it running on my own server. Pretend I'm five years old, and describe it to me that way.

If there's no one willing to do that on the forum, can you direct me to an external page with foolproof instructions? Again, just pretend you're explaining it to a five-year-old.

[ABerglund]

Not enough data. What OS is your server running? What database server? What webserver? Do you have root access?

[105creations]

My hosting is through Lunarpages and my server is a Linux server.

I'm using FileZilla for FTP.

I don't know if I have root access.

[SKaero]

I am going assuming you don't have root access given how much you know about servers. First extract the roundcubemail-0.3.1.tar.gz on to your computer, then connect to your server using FileZilla go into your public_html folder and make a new folder (name it something like "mail") then upload the files in the roundcubemail-0.3.1 that you extracted. Then you need to setup a database you can use lunarpages guide for that: Setup MySQL Databases - Lunarpages Web Hosting Wiki Then you can move on into the installer go to yourdomain.com/(folder you setup earlier i.e. mail)/installer let me know if you have been able to get that far, I will wright up the installer instruction if you need them.

[105creations]

Ok, I made a subfolder in my public_html folder called "webmail"

Then I took the extracted Roundcube folder, and transferred everything to the webmail folder via FTP. There were 1071 transferred files.

However, when I go to mydomain.com/webmail/installer, I get the following error message:

Not Found

The requested URL /webmail/installer was not found on this server.
Apache/2.2.3 (CentOS) Server at //www.mydomain.com Port 80

When I got to just /webmail, I get this error:

Forbidden

You don't have permission to access /webmail/ on this server.
Apache/2.2.3 (CentOS) Server at //www.mydomain.com Port 80

[105creations]

I was able to figure out uploading everything via FTP and got /webmail/installer to work.

However, I'm stuck on the "Create config" page. I'm leaving most of the defaults in place, but on the database setup page, I think I'm inputting the wrong database information.

Here's what I've got:
Database server: 209.200.245.67
Database name: c05cr0_webmail
Database user name: [email protected]
(yes, I made the database name and user name the same)

Is this correct?

[SKaero]

The username name should be "c05cr0_webmail" remove the @209.200.245.67 all of the defaults should be find for the config.

[105creations]

I changed the database sections, updated the config files, and saved the .php files to the config folder.

When I got to the test config page, I got this response:

Check configured database settings
DSN (write):  NOT OK(MDB2 Error: connect failed)

Make sure that the configured database exists and that the user has write privileges
DSN: mysql://c05cr0_webmail:[email protected]/c05cr0_webmail

Thing is, I've already gone to MySQL manager and giving the user all privileges to that database.

[SKaero]

Its having a connection problem, try using localhost instead of 209.200.245.67 and double check the database name and password.

[105creations]

Still getting the same error, even after updating the password and changing it to "localhost"

DSN (write):  NOT OK(MDB2 Error: connect failed)

Make sure that the configured database exists and that the user has write privileges
DSN: mysql://c05cr0_webmail:webmail99@localhost/c05cr0_webmail

[SKaero]

Its hard to do any more exact diagnosing without access, if you would be willing to give me access I should be able to find out what's wrong.

[105creations]

I'm not sure if I want to provide my login information, but a remote session using Webex or Crossloop probably would be easiest.

What is your availability? I'm in the GMT -5 timezone (same timezone as New York).

[SKaero]

I haven't use ether of them before, I just need the info for the database (The one for RoundCube) and the url of your install not your CPanel of FTP password and then I should be able to tell you whats is wrong it.

[105creations]

Hi Skaero,

I sent you a message over Yahoo Messenger with my database info, and an email to both your Yahoo and MSN addresses. Have you had a chance to look into the issue?

[SKaero]

Sorry, I don't check those email as often as I should. I got your email and I am looking into it.