Mail send failure when sending to external addresses.

[yogiman_uk]

Hi

I can send mail using my normal email client to both internal and external accounts.

However if I try to use roundcube I can send to internal accounts but I can not send to external account send failure?

Can any one help please!

Thanks


Yogiman

[yogiman_uk]

Hi

Can someone tell me if I have lost the plot on this one. I have checked the authentication, re-checked my cfg files and still I am unable to send external mail via roundcube. As previously stated I have the ability to send and recieve internal mail with roundcube and using a normal SMPT/POP3 client like outlook I have no problems sending or receiving either internal or external mail.

Any help really would be appreciated


Thanks

Yogiman!

[toxygen]

you probably don't have correctly configured smtp server/login information in main.inc.php

[yogiman_uk]

Hi

Well I have checked it in case I made a mistake but it appears that everything is ok.

The only question I have on that is the authentication type? although I have tried all listed options.

Thanks for the reply.


Yogiman!

[Solei]

If you're having trouble sending mail only to external addresses, then the problem is not with roundcube- it's in the settings in your mailserver.

If you can successfully send a message to yourself, or another user on your server, that tells me your SMTP settings are working correctly (as every time you send a message, roundcube must connect to your server via SMTP- even when you send a message to yourself) If your webserver is denying you the ability to send messages outside of your domain, that's a configuration within your webserver.

Check your mailserver settings to ensure things are working as they should.

[yogiman_uk]

Hi

As I said in the 1st post I can send mail externally via a pop client through my mail server!

so obviously it is roundcube and not the mail server wouldn't you agree!

Regards


Yogiman!

[desertadmin]

Hello,

What does your log file look like? Do you have any errors on the roundcube error log? Please also check your SMTP log files as well.

-Sincerely,
DesertAdmin

[pccsq1]

Hi All,

I am having exactly the same problem.

Is there any configuration that needs to be done in the config\ folder other than setting up the database variables in the dbinc.php file? Is there any changes needed in the main.inc.php file or anywhere else?

The installation file only says to make changes to the config.inc.php file and I did this. So far Roundcube works for me except that I cannot send email to external addresses. The email error I get is as follows:

The following recipient(s) could not be reached:

[email protected]

Error Type: SMTP
Error Description: Error message from remote server
Message: 550 Sender verify failed.

MailDaemon
hMailServer)

This is very urgent as I discarded my Squirrel mail install after I setup Roundcube.

Any help here is very much appreciated.

Many thanks ..

Kenny

[Rick]

I had the same problem when I upgraded to beta2. I couldn't send an email. I checked the main.inc.php file and changed the following line:

$rcmail_config['smtp_server'] = 'smtp.mydomaine.com'; to
$rcmail_config['smtp_server'] = 'mail.mydomaine.com';

Then everything worked correctly and the email client sent the email as it should.  Not sure if it will solve your problerm, but it took care of mine. -- Rick

[FluidServers]

i have this exact problem, i can send with pop client or squirlmail but not rc i like the rc interface x10 and i'd rather use it than squirlmail but i cant send to any emaill address that isnt on my box

my mail servers are via qmailrocks it that makes a diffrence

[FluidServers]

I just fixed this i changed the smtp_authtype to PLAIN