Can't create sub directories

[Clikti]

Hello,

In my roundcube I can create a directory to store my emails.
If I want to create a subdirectory for this directory I get this error on top of the screen in red : An error has prevented the backup
(I have roundcube in french so I don't know if this error message exist in english :confused:

Thank you in advance for helping me.

[rosali]

Most probably your settings are incomplete. Check IMAP section of ./config/main.inc.php. You should get hints in your IMAP server logs why the request fails. In addition you could enable ...

$rcmail_config['imap_debug'] = true;

... to log IMAP conversation between Roundcube and your Server backend.

[Clikti]

Thank you for your answer but this doesn't fix it.

I create a folder "Test" and I can't create a subfolder as u know.
I check "/home/MyUser/Test" => Test is not a folder

[rosali]

Well, what about the logs?

This is not a Roundcube issue. Check your logs and configure Roundcube accordingly.

[mgdb]

Hello,
Did you have resolved the problem ?
I have exactly the same.
Thanks