Login ok on imap server but failed on roundcube [SOLVED]

[drgreen]

Hi,

I've got roundcube and set it up on the same server as IMAP and SMTP. Apache and mysql configuration is ok too.

Now when I login to roundcube it always reports login failed, even if the login was successful on imap server.

IMAP log

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Dec 13 23:25:48 mail dovecot: imap-login: Login: user=<drgreen>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
Dec 13 23:25:48 mail dovecot: IMAP(drgreen): Disconnected: Logged out
Trace

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* CAPABILITY IMAP4rev1 SASL-IR SORT THREAD=REFERENCES MULTIAPPEND UNSELECT LITERAL+ IDLE CHILDREN NAMESPACE LOGIN-REFERRALS STARTTLS AUTH=PLAIN cp01 OK Capability completed.
Tried PLAIN: Resource id #30
Configuration seems to be fine, since it can login to imap. Any ideas?

Thanks

*edit*
The same imap and smtp are running fine with SquirrelMail on the same pc

[kali]

Looks like your server is looking for a secured connection (via starttls). It's common for some imap server to require ssl/tls for "plain" and "login" authentication schemes.

Maybe configure dovecot to allow plaintext logins? Roundcube does not support "STARTTLS" (to my knowledge).

Worth a try perhaps?

[daashag]

Try changing the main.ini.php authentication line to "LOGIN"

[drgreen]

Thanks for the replies! Unfortunately it's still not working.

I disabled ssl and turned on verbose logging on dovecot. Also switched to roundcube svn and tried with a different user.

dovecot log with roundcube

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dovecot: 2006-12-14 12:48:57 Info: auth(default): client in: AUTH 1 PLAIN service=IMAP secured lip=127.0.0.1 rip=127.0.0.1 resp=<hidden>
dovecot: 2006-12-14 12:48:57 Info: auth(default): client out: OK 1 user=pedro
dovecot: 2006-12-14 12:48:57 Info: auth(default): master in: REQUEST 1 12698 1
dovecot: 2006-12-14 12:48:57 Info: auth(default): master out: USER 1 pedro system_user=pedro uid=1000 gid=1000 home=/home/pedro
dovecot: 2006-12-14 12:48:57 Info: imap-login: Login: user=<pedro>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
dovecot: 2006-12-14 12:48:58 Info: IMAP(pedro): Disconnected: Logged out
roundcube trace

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[14-Dec-2006 13:48:57 +0100]: * CAPABILITY IMAP4rev1 SASL-IR SORT THREAD=REFERENCES MULTIAPPEND UNSELECT LITERAL+ IDLE CHILDREN NAMESPACE LOGIN-REFERRALS AUTH=PLAIN
cp01 OK Capability completed.
Tried PLAIN: Resource id #30
I also tried squirrel at the same time and it works, giving this in dovecot log

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dovecot: 2006-12-14 12:49:58 Info: auth(default): client in: AUTH 1 PLAIN service=IMAP secured lip=127.0.0.1 rip=127.0.0.1 resp=
dovecot: 2006-12-14 12:49:58 Info: auth(default): client out: OK 1 user=pedro
dovecot: 2006-12-14 12:49:58 Info: auth(default): master in: REQUEST 2 12699 1
dovecot: 2006-12-14 12:49:58 Info: auth(default): master out: USER 2 pedro system_user=pedro uid=1000 gid=1000 home=/home/pedro
dovecot: 2006-12-14 12:49:58 Info: imap-login: Login: user=, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
dovecot: 2006-12-14 12:49:58 Info: IMAP(pedro): Disconnected: Logged out
So I assume the imap part is good.

Try changing the main.ini.php authentication line to "LOGIN"

That's in smtp right? Does roundcube logs in to smtp at start? I tried and it didn't worked either. Also, the smtp logs are clean

I must be missing something. There's a similar topic here with courier, so I think there's no point in changing imap server. Too bad there's no solution there.

[daashag]

When you first login you are only authenticating to the IMAP server. You don't actually authenticate to the smtp server untill you try to send a mail. If I understand this correctly you can log into your imap server via a different IMAP client but you can't log into RC. Is that correct?
                         

[drgreen]

Yes, that's it. I'm still trying to find what's wrong, but I'm running out of ideas.

I wish I haven't saw the roundcube screenshots in the first place.. I was a happy squirrel user until then

[daashag]

Can you connect using telnet?


telnet your.mailserver.com 143
1 login username password
If login succesful
1 OK Logged in.

Please post your main.inc.php

[drgreen]

Yes, telnet works fine

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telnet localhost 143
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
* OK Dovecot ready.
1 LOGIN pedro xxxxxxxxx
1 OK Logged in.
1 LOGOUT
* BYE Logging out
1 OK Logout completed.

main.inc.php:

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$rcmail_config['debug_level'] = 8;
$rcmail_config['enable_caching'] = FALSE;
$rcmail_config['message_cache_lifetime'] = '10d';
$rcmail_config['auto_create_user'] = FALSE;
$rcmail_config['default_host'] = 'localhost';
$rcmail_config['default_port'] = 143;
$rcmail_config['username_domain'] = '';
$rcmail_config['mail_domain'] = '';
$rcmail_config['virtuser_file'] = '';
$rcmail_config['virtuser_query'] = '';
$rcmail_config['smtp_server'] = 'localhost';
$rcmail_config['smtp_port'] = 25;
$rcmail_config['smtp_user'] = '%u';
$rcmail_config['smtp_pass'] = '%p';
$rcmail_config['smtp_auth_type'] = '';
$rcmail_config['smtp_log'] = TRUE;
$rcmail_config['list_cols'] = array('subject', 'from', 'date', 'size');
$rcmail_config['skin_path'] = 'skins/default/';
$rcmail_config['temp_dir'] = 'temp/';
$rcmail_config['log_dir'] = 'logs/';
$rcmail_config['session_lifetime'] = 10;
$rcmail_config['ip_check'] = TRUE;
$rcmail_config['des_key'] = 'rcmail-!24ByteDESkey*Str';
$rcmail_config['locale_string'] = 'en';
$rcmail_config['date_short'] = 'D H:i';
$rcmail_config['date_long'] = 'd.m.Y H:i';
$rcmail_config['useragent'] = 'RoundCube Webmail/0.1b';
$rcmail_config['product_name'] = 'RoundCube Webmail';
$rcmail_config['imap_root'] = '';
$rcmail_config['drafts_mbox'] = 'Drafts';
$rcmail_config['junk_mbox'] = 'Junk';
$rcmail_config['sent_mbox'] = 'Sent';
$rcmail_config['trash_mbox'] = 'Trash';
$rcmail_config['default_imap_folders'] = array('INBOX', 'Drafts', 'Sent', 'Junk', 'Trash');
$rcmail_config['protect_default_folders'] = TRUE;
$rcmail_config['skip_deleted'] = FALSE;
$rcmail_config['read_when_deleted'] = TRUE;
$rcmail_config['flag_for_deletion'] = TRUE;
$rcmail_config['enable_spellcheck'] = TRUE;
$rcmail_config['spellcheck_uri'] = '';
$rcmail_config['spellcheck_languages'] = NULL;
$rcmail_config['generic_message_footer'] = '';
$rcmail_config['mail_header_delimiter'] = NULL;
$rcmail_config['dont_override'] = array();
$rcmail_config['javascript_config'] = array('read_when_deleted', 'flag_for_deletion');
$rcmail_config['include_host_config'] = FALSE;

$rcmail_config['pagesize'] = 40;
$rcmail_config['timezone'] = 1;
$rcmail_config['dst_active'] = TRUE;
$rcmail_config['prefer_html'] = TRUE;
$rcmail_config['htmleditor'] = TRUE;
$rcmail_config['prettydate'] = TRUE;
$rcmail_config['message_sort_col'] = 'date';
$rcmail_config['message_sort_order'] = 'DESC';
$rcmail_config['draft_autosave'] = 300;
$rcmail_config['preview_pane'] = FALSE;

[daashag]

If you are on a shared server you might want to try IMAP server instead of localhost on this line.

$rcmail_config['default_host'] = 'your.mail.server.com';
instead of
$rcmail_config['default_host'] = 'localhost';  

[drgreen]

Yes, tried that before but no joy.

imap access is fine with all clients I tried, so the problem must be somewhere else. The only way to find the problem is to add some more trace in the code I'll have a look at it and see what I can find

[drgreen]

ok I'm embarrassed

I had auto_create_user set to false, and there was no user on the database... I don't even know what else to say

Well, thanks for the time you took trying to help me with my pseudo problem... sorry... Now I'll enjoy this great client

Thanks

[Prasad1337]

moved to resolved board.