SVN 461: Inbox does not refresh when new emails come in

[leftquark]

I am using SVN 461 and viewing my mail in Friefox 2.0.0.1. If I am in my INBOX and a new email comes in, the number of unread messages on the left folder nav increments, but I do not see the email in my inbox. In order to view the message I have to open a different folder, then go back to the INBOX. Only then does the email get displayed.

For example I have no emails in my inbox. A new email comes in and the folder frame displays "INBOX (1)" but no emails are displayed. I click on Get Mail to try to retrieve the email but nothing comes in. Still nothing is displayed. If i click on "Drafts" and then back on "Inbox" the finally the new email is displayed.

Any help?

[Regenbogen]

I have installed the system as of today and use IE 7.0 - same problem

[encode]

Do you have caching enabled in your config file? Usually having caching turned on will result in this sort of behaviour.

[leftquark]

Do you have caching enabled in your config file? Usually having caching turned on will result in this sort of behaviour.

I do have caching enabled. I will turn it off and see if it fixes it. Thanks!

[Izzmo]

Code Select Expand

<META HTTP-EQUIV=&quot;refresh&quot; CONTENT=&quot;15&quot;>

That is a fix, but I do not like it.  What it says is for you to just do a meta refresh, which is not ideal.  It will update the whole page and not just the message list.  There should be a fix to make it so the message list downloads the messages.  I WILL FIGURE IT OUT.

[leftquark]

Disabling caching worked. I didn't even really need caching on since the webserver and mail server are the same. Thanks!

[knuckles]

It might be too early to tell, but I believe this solved the two biggest problems I had with roundcube. It solved the problem where the new mail display in the inbox would increment but it would not show the message. Ie, INBOX(1) but a new message would not be displayed (as noted by the previous posters).

It also solved a problem that I thought was related to my IMAP server. Every once in a while, when I logged into roundcube, or refreshed the page, it would say "No messages available." or something of that nature. I would hit F5 and it would then display all of my messages. Additionally, when I double-clicked to read an e-mail it would sometimes time out. Hitting f5 would display the "No Messages.." prompt, and refreshing again would fix it.

[Mastiff]

I'm having this same problem. Using IE instead of Firefox. Can someone explain what this "config file" is? Are we talking about diabling caching from within the browser, or server side, or what? Thanks.

[robin.one]

in the config directory, edit main.inc.php

Make sure line 23 reads:
$rcmail_config['enable_caching'] = FALSE;

[Mastiff]

in the config directory, edit main.inc.php

Make sure line 23 reads:
$rcmail_config['enable_caching'] = FALSE;

I'm using Roundcube as a service from my web host, I didn't install it myself. It doesn't appear that I have access to this config file, should I?

[adalada]

mine does that too, even with the 0.21 and cache turned off, what could it be?
thx

[HawtDogFlvrWtr]

Same thing here. I am running 0.2.1 and email isn't refreshing. I also run a z-push to a few windows mobile devices and I'm under the impression it's because they are both tackling IMAP at the same time. Is anyone else using another means of checking there mail outside of roundcube while the refresh problem is occuring? maybe with outlook or thunderbird?

[Araguaci]

You can use this to refresh at 10 seconds:
...

[puck82]

If you disabled Cache, like Leftquark said, it will work (I tested it on my own).
But before disabling it you need to be sure that Cache for you is useless.

Thanks and goodbye.