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Mailbox full

Started by MobyCash, June 19, 2017, 10:35:12 PM

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MobyCash

What do I have to do to be able to RECEIVE emails when my mailbox is full and I am advised that I have no disk space to use?
Thanks.

SKaero


MobyCash

I have deleted all my emails in trash and in my inbox but I still am unable to received emails.  I can send them but not receive them.

SKaero

Make sure you purge the trash folders. Most likely the are still on the server taking up space just marked as deleted.

MobyCash

Thanks.  Can you tell me how to purge?

SKaero

Under the gear icon in the lower left hand corner select the compact option.

Balesphoto

Quote from: MobyCash on June 20, 2017, 01:32:47 AMI have deleted all my emails in trash and in my inbox but I still am unable to received emails.  I can send them but not receive them.

I know this is an old thread, but I just solved this issue so I hope it helps someone else.
My mailboxes were showing all empty, but it turns out that my trash folder had over 8K of messages that took over a FULL MINUTE to actually show up once I clicked on it.  Before I allowed it to load fully, it said the folder was empty with 0kb.

I emptied the folder, which also took a hot minute, and the problem was solved.