Oops... something went wrong! (edited)

[chewiesw]

Hi,

I have just re-installed Roundecube on a new server and I am getting this error. Oops... something went wrong!
An internal error has occurred. Your request cannot be processed at this time.

From The Roundecube error log

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11-Mar-2025 13:50:10 UTC] PHP Deprecated:  session_set_save_handler(): Providing individual callbacks instead of an object implementing SessionHandlerInterface is deprecated in /var/www/roundcube/program/lib/Roundcube/rcube_session.php on line 119
[11-Mar-2025 13:50:10 UTC] PHP Fatal error:  Uncaught Error: Undefined constant PDO::MYSQL_ATTR_FOUND_ROWS in /var/www/roundcube/program/lib/Roundcube/db/mysql.php:129
Stack trace:
#0 /var/www/roundcube/program/lib/Roundcube/rcube_db.php(168): rcube_db_mysql->dsn_options()
#1 /var/www/roundcube/program/lib/Roundcube/rcube_db.php(154): rcube_db->conn_create()
#2 /var/www/roundcube/program/lib/Roundcube/rcube_db.php(259): rcube_db->dsn_connect()
#3 /var/www/roundcube/program/lib/Roundcube/rcube_db.php(450): rcube_db->db_connect()
#4 /var/www/roundcube/program/lib/Roundcube/rcube_db.php(418): rcube_db->_query()
#5 /var/www/roundcube/program/lib/Roundcube/session/db.php(113): rcube_db->query()
#6 [internal function]: rcube_session_db->read()
#7 /var/www/roundcube/program/lib/Roundcube/rcube_session.php(141): session_start()
#8 /var/www/roundcube/program/lib/Roundcube/rcube.php(495): rcube_session->start()
#9 /var/www/roundcube/program/include/rcmail.php(649): rcube->session_init()
#10 /var/www/roundcube/program/include/rcmail.php(118): rcmail->session_init()
#11 /var/www/roundcube/program/include/rcmail.php(93): rcmail->startup()
#12 /var/www/roundcube/index.php(43): rcmail::get_instance()
#13 {main}
  thrown in /var/www/roundcube/program/lib/Roundcube/db/mysql.php on line 129
I also see this
2025/03/11 15:27:02 [error] 1512#1512: *1 FastCGI sent in stderr: "PHP message: PHP Parse error:  syntax error, unexpected variable "$config" in /var/www/roundcube/config/config.inc.php on line 28" while reading response header from upstream, client: , server: mail.com, request: "GET / HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php8.4-fpm.sock:", host: "mail.com"

Line 28 is the location of mysql

$config['db_dsnw'] = 'mysql://roundcube_user:mypassword@localhost/roundcube';

All the other log files look fine to my eye.

[SKaero]

Going though the errors 1 by one:

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PHP Deprecated:  session_set_save_handler()This is an issue for PHP 8.4, its fixed in master but isn't in a mainline releace yet. https://github.com/roundcube/roundcubemail/issues/9060

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PHP Fatal error:  Uncaught Error: Undefined constant PDO::MYSQL_ATTR_FOUND_ROWSSomething is wrong with with your PHP Mysql PDO installation, this is what would be causing Roundcube to be broken but its not a Roundcube problem.

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1 FastCGI sent in stderr: "PHP message: PHP Parse error:  syntax error, unexpected variable "$config"The real problem is likely above that line, can you post a full version of your config file?

[chewiesw]

My config file

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<?php

/*
 +-----------------------------------------------------------------------+
 | Local configuration for the Roundcube Webmail installation.           |
 |                                                                       |
 | This is a sample configuration file only containing the minimum       |
 | setup required for a functional installation. Copy more options       |
 | from defaults.inc.php to this file to override the defaults.          |
 |                                                                       |
 | This file is part of the Roundcube Webmail client                     |
 | Copyright (C) The Roundcube Dev Team                                  |
 |                                                                       |
 | Licensed under the GNU General Public License version 3 or            |
 | any later version with exceptions for skins & plugins.                |
 | See the README file for a full license statement.                     |
 +-----------------------------------------------------------------------+
*/

$config = [];
$config['enable_installer'] = true
// Database connection string (DSN) for read+write operations
// Format (compatible with PEAR MDB2): db_provider://user:password@host/database
// Currently supported db_providers: mysql, pgsql, sqlite, mssql, sqlsrv, oracle
// For examples see http://pear.php.net/manual/en/package.database.mdb2.intro-dsn.php
// NOTE: for SQLite use absolute path (Linux): 'sqlite:////full/path/to/sqlite.db?mode=0646'
//       or (Windows): 'sqlite:///C:/full/path/to/sqlite.db'
$config['db_dsnw'] = 'mysql://roundcube_user:sp7WrAma@localhost/roundcube';

// IMAP host chosen to perform the log-in.
// See defaults.inc.php for the option description.
$config['imap_host'] = 'tls://mail.com:143';

// SMTP server host (for sending mails).
// See defaults.inc.php for the option description.
$config['smtp_host'] = 'tls://mail.com:25';

// SMTP username (if required) if you use %u as the username Roundcube
// will use the current username for login
$config['smtp_user'] = '%u';

// SMTP password (if required) if you use %p as the password Roundcube
// will use the current user's password for login
$config['smtp_pass'] = '%p';

// provide an URL where a user can get support for this Roundcube installation
// PLEASE DO NOT LINK TO THE ROUNDCUBE.NET WEBSITE HERE!
$config['support_url'] = '';

// Name your service. This is displayed on the login screen and in the window title
$config['product_name'] = 'Roundcube Webmail';

// This key is used to encrypt the users imap password which is stored
// in the session record. For the default cipher method it must be
// exactly 24 characters long.
// YOUR KEY MUST BE DIFFERENT THAN THE SAMPLE VALUE FOR SECURITY REASONS
$config['des_key'] = 'rcmail-!24ByteDESkey*Str';

// List of active plugins (in plugins/ directory)
$config['plugins'] = [
    'archive',
    'zipdownload',
];

// skin name: folder from skins/
$config['skin'] = 'elastic';


[SKaero]

The line:

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$config['enable_installer'] = trueis missing a semicolon at the end. It should be:

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$config['enable_installer'] = true;
That will resolve the config syntax error.

[chewiesw]

Making Progress sort of...

I added the semicolon and installed php-sql.

Now I get

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[12-Mar-2025 11:17:30 UTC] PHP Deprecated:  session_set_save_handler(): Providing individual callbacks instead of an object implementing SessionHandlerInterface is deprecated in /var/www/roundcube/program/lib/Roundcube/rcube_session.php on line 119
[12-Mar-2025 11:17:30 +0000]: <llkc7lsv> DB Error: [1146] Table 'roundcube.session' doesn't exist (SQL Query: SELECT `vars`, `ip`, `changed`, now() AS ts, CASE WHEN `changed` < now() - INTERVAL 600 SECOND THEN 1 ELSE 0 END AS expired FROM `session` WHERE `se>
[12-Mar-2025 11:17:30 +0000]: <llkc7lsv> DB Error: [1146] Table 'roundcube.session' doesn't exist (SQL Query: INSERT INTO `session` (`sess_id`, `vars`, `ip`, `changed`) VALUES ('llkc7lsvj2kcludnkr1k0sfu6r', 'dGVtcHxiOjE7bGFuZ3VhZ2V8czo1OiJlbl9HQiI7dGFza3xzOj>
I have managed to log into the roundecube db but there are no tables in it.

[SKaero]

If the database is empty either run the Roundcube installer or load the <RC root>/SQL/mysql.initial.sql file into the database.

[chewiesw]

Great thanks , one step further.

I can now log on but I don't see any email. I can't browse to server settings either. I also can't seem to send an email from the installer.

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[13-Mar-2025 12:17:23 UTC] PHP Fatal error:  Uncaught Error: Class "Mail_mime" not found in /var/www/roundcube/installer/test.php:363
Stack trace:
#0 /var/www/roundcube/installer/index.php(163): include()
#1 {main}
  thrown in /var/www/roundcube/installer/test.php on line 363

[SKaero]

That error sounds like you are installing Roundcube from the "Dependent" package rather then the "Complete" package. When using the dependent package you need to install the dependencies:  https://github.com/roundcube/roundcubemail/wiki/Installation#install-dependencies

[chewiesw]

I re-install the complete package and everything is working perfectly. Thank you SKaero.