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Cannot send emails from Penang

Started by scldad, May 19, 2026, 03:59:11 AM

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scldad

I have been using roundcubemail for nine years and have happily accessed my mail server from all over the world.
However, I am now in Penang and can download incoming emails without issue but any attempt to send email gives an authorisation error.
I have tried connecting via my hotel WiFi and via mobile phone. No difference.
Nothing has changed at my server and nothing apart from location has changed on my Android devices  (three thereof).

PHP Error. Invalid response code from server.
Version 1.6.15. Rocky Linux server. Android clients.

HELP!!

SKaero

What response code is the browser receiving and can you very what the server is sending?

scldad

Unfortunately, Android browsers do not have (or I cannot find) a debug- facility where I can network traffic.
Here are the HTTP log entries:

219.93.12.138 - - [20/May/2026:10:13:51 +0930] "GET /roundcubemail/?_task=mail&_action=compose&_id=2885358406a0d02a429162 HTTP/1.1" 200 34475 "http://www.sdc.com.au/roundcubemail/?_task=mail&_mbox=INBOX" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36"
219.93.12.138 - - [20/May/2026:10:13:58 +0930] "POST /roundcubemail/?_task=mail&_action=autocomplete HTTP/1.1" 200 93 "http://www.sdc.com.au/roundcubemail/?_task=mail&_action=compose&_id=2885358406a0d02a429162" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36"
219.93.12.138 - - [20/May/2026:10:14:01 +0930] "POST /roundcubemail/?_task=mail&_action=autocomplete HTTP/1.1" 200 94 "http://www.sdc.com.au/roundcubemail/?_task=mail&_action=compose&_id=2885358406a0d02a429162" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36"
219.93.12.138 - - [20/May/2026:10:14:18 +0930] "POST /roundcubemail/?_task=mail&_unlock=loading1779237857109&_framed=1 HTTP/1.1" 200 398 "http://www.sdc.com.au/roundcubemail/?_task=mail&_action=compose&_id=2885358406a0d02a429162" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36"
219.93.12.138 - - [20/May/2026:10:16:06 +0930] "GET /roundcubemail/?_task=mail&_action=compose&_id=2885358406a0d02a429162 HTTP/1.1" 200 34475 "http://www.sdc.com.au/roundcubemail/?_task=mail&_mbox=INBOX" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36"

SKaero

There really isn't much information to go off of there without knowing what the device is getting or the server is sending there isn't anything to go off of.

scldad

Maillog entries:
May 20 15:22:31 mustang sendmail[132997]: 64K5qVnk132997: AUTH failure (LOGIN): generic failure (-1) SASL(-1): generic failure: checkpass failed, user=scldad, relay=localhost [127.0.0.1]
May 20 15:22:31 mustang sendmail[132997]: 64K5qVnk132997: localhost [127.0.0.1] did not issue MAIL/EXPN/VRFY/ETRN during connection to MSA
May 20 15:23:45 mustang dovecot[2234]: imap-login: Login: user=<scldad>, method=PLAIN, rip=219.93.12.138, lip=203.2.199.4, mpid=133035, TLS, session=<cs8pazlSiLfbXQyK>
May 20 15:23:46 mustang sendmail[133060]: 64K5rkVp133060: AUTH failure (LOGIN): generic failure (-1) SASL(-1): generic failure: checkpass failed, user=scldad, relay=localhost [127.0.0.1]
May 20 15:23:46 mustang sendmail[133060]: 64K5rkVp133060: localhost [127.0.0.1] did not issue MAIL/EXPN/VRFY/ETRN during connection to MSA
May 20 15:23:47 mustang dovecot[2234]: imap-login: Login: user=<scldad>, method=PLAIN, rip=219.93.12.138, lip=203.2.199.4, mpid=133096, TLS, session=<IEVUazlSirfbXQyK>

SKaero

That would point to the mail server doing something odd, maybe enable smtp_debug and post that log?