WEBMAIL ROUNDCUBE LOGGING IN FROM SMART PHONE ISSUE

[Jeags1989]

Hi Hoping someone can help, i am unable to now log in to my emails via my iphone 17 pro max. I have always used google chrome and log in out of work hours to access my emails. Its now just flashing on the screen when i use my log in details and nothing is happening, i have changed my password cleared search history etc but it wont work. It works as normal from my desktop in the office.

[JohnDoh]

Roundcube is open source webmail software it is not a service. If you have problems with your email account (e.g. cannot log in, emails got lost, etc.) or if you have questions how to configure your Outlook or mobile phone to get email, please contact your email provider for support.

[Jeags1989]

I am using the internet and using the webmail link which i use from my desk top but its not logging me in. I have never had this issue before does this make sense?

[JohnDoh]

Please contact your email provider or who ever is responsible for the Roundcube installation you are using for support.

[Jeags1989]

I am unsure what you mean. I use roundcube for my work business emails i thought the webmail / roundcube were as one i am not using hotmail or anything like that

[JohnDoh]

Roundcube is open source webmail software. Your email provider is using it to provide webmail. They are the ones actually running the application. As a user you need to contact them because they will know the details of their particular setup and will have access to logs and things like that. Typically its the same as your webhost or the people you are paying for your domain name.