Can't see old identities after php upgrade [RESOLVED]

[probably_just_some_guy]

Hi all; see above.

I can create new identities in roundcube, and I can delete them afterwards 

...But I can't see old identities (the ones I created before I upgraded php) and they're not listed if I run: bin/identity.sh list -u <email_address>

They're definitely in the database, though: if I run "roundcube=> SELECT * FROM identities;" I can see them all. And the only ones where del=TRUE are the new ones I created then deleted.

Deleting my browser cache didn't help, and I can't see anything in the logs.

What am I missing, please?

Thank you in advance.

P.S. I can send and receive email, and obviously "$config['identities_level'] = 0;" is set in config/config.inc.php

roundcube 1.7.5
ubuntu 22.04
php 8.4.27
postgres 18.6

[SKaero]

Look in the users table and see if there are multiple records for the same account. That can happen if the mail host or username changes leading to a separation of the address book and identities.

[probably_just_some_guy]

Look in the users table and see if there are multiple records for the same account. That can happen if the mail host or username changes leading to a separation of the address book and identities.

Bingo: there are two entries for the same user. And you're absolutely right: for boring reasons, the host is now "domain.tld" rather than "mail.domain.tld".

Thank you - that was really helpful. Much appreciated!

[probably_just_some_guy]

(I can't see a way to mark the issue as "resolved"(?) so I'll update the title).