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New mail not showing in Inbox
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Topic: New mail not showing in Inbox (Read 4959 times)
gueland
Jr. Member
Posts: 10
New mail not showing in Inbox
«
on:
November 12, 2012, 04:07:18 PM »
:DI am using Roundcube Webmail 0.8.3 on a qmail server. I have new mail in my new folder on qmail but no new mail messages are showing in Roundcube.
Can you help? I am using Qmailtoaster on CentOS 5.8 with PHP 5.3.18.
«
Last Edit: November 14, 2012, 09:51:56 PM by gueland
»
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SKaero
Administrator
Hero Member
Posts: 5,882
Re: New mail not showing in Inbox
«
Reply #1 on:
November 12, 2012, 07:11:40 PM »
Enable imap_debug and post the log.
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SK
aero
gueland
Jr. Member
Posts: 10
Re: New mail not showing in Inbox
«
Reply #2 on:
November 12, 2012, 09:57:58 PM »
This is the entire imap log in /var/www/roundcube/logs after I enabled it.
[12-Nov-2012 20:56:38 -0600]: [65F1] S: A0006 OK STATUS Completed.
[12-Nov-2012 20:56:38 -0600]: [65F1] C: A0007 STATUS INBOX.Trash (MESSAGES UNSEEN)
[12-Nov-2012 20:56:38 -0600]: [65F1] S: * STATUS "INBOX.Trash" (MESSAGES 0 UNSEEN 0)
[12-Nov-2012 20:56:38 -0600]: [65F1] S: A0007 OK STATUS Completed.
[12-Nov-2012 20:56:38 -0600]: [65F1] C: A0008 STATUS INBOX.Archive (MESSAGES UNSEEN)
[12-Nov-2012 20:56:38 -0600]: [65F1] S: * STATUS "INBOX.Archive" (MESSAGES 0 UNSEEN 0)
[12-Nov-2012 20:56:38 -0600]: [65F1] S: A0008 OK STATUS Completed.
[12-Nov-2012 20:56:38 -0600]: [65F1] C: A0009 LOGOUT
[12-Nov-2012 20:56:38 -0600]: [65F1] S: * BYE Courier-IMAP server shutting down
[12-Nov-2012 20:56:38 -0600]: [65F1] S: A0009 OK LOGOUT completed
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gueland
Jr. Member
Posts: 10
Re: New mail not showing in Inbox
«
Reply #3 on:
November 12, 2012, 10:00:25 PM »
Here is what "tail errors" gives me:
[12-Nov-2012 20:56:35 America/Winnipeg] MDB2 Error: no such table (-18): _doQuery: [Error message: Could not execute statement]
[Last executed query: PREPARE mdb2_statement_mysql_3e8118ab96692537f4a186e98b6724d0a5efa0d4c FROM 'SELECT * FROM accounts WHERE user_id=?']
[Native code: 1146]
[Native message: Table 'roundcubemail.accounts' doesn't exist]
[12-Nov-2012 20:56:35 -0600]: DB Error: _doQuery: [Error message: Could not execute statement]
[Last executed query: PREPARE mdb2_statement_mysql_3e8118ab96692537f4a186e98b6724d0a5efa0d4c FROM 'SELECT * FROM accounts WHERE user_id=?']
[Native code: 1146]
[Native message: Table 'roundcubemail.accounts' doesn't exist]
in /var/www/roundcube/program/include/rcube_mdb2.php on line 296 (GET /?_task=mail)
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gueland
Jr. Member
Posts: 10
Re: New mail not showing in Inbox
«
Reply #4 on:
November 12, 2012, 10:07:57 PM »
here are the tables in roundcubemail database:
+-------------------------+
| Tables_in_roundcubemail |
+-------------------------+
| cache |
| cache_index |
| cache_messages |
| cache_thread |
| contactgroupmembers |
| contactgroups |
| contacts |
| dictionary |
| events |
| events_cache |
| events_caldav |
| forgot_password |
| identities |
| reminders |
| searches |
| session |
| users |
+-------------------------+
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SKaero
Administrator
Hero Member
Posts: 5,882
Re: New mail not showing in Inbox
«
Reply #5 on:
November 12, 2012, 10:09:35 PM »
The imap log shows that the server isn't finding any messages, the error log seems to show that the accounts plugin isn't setup correctly.
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SK
aero
gueland
Jr. Member
Posts: 10
Re: New mail not showing in Inbox
«
Reply #6 on:
November 12, 2012, 10:31:10 PM »
My fault for not setting up the sql script from the accounts plugin. But now, after setting it up, I can see my new messages, but my old ones have disappeared!
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gueland
Jr. Member
Posts: 10
Re: New mail not showing in Inbox
«
Reply #7 on:
November 14, 2012, 09:47:08 PM »
Also, my fault. My script to sync the mail in the old server to the new one had an error. I forgot to add the "/" after everything (a problem when cutting and pasting between text files, excel and back) The server seems to be running fine now.
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New mail not showing in Inbox