Good Morning,
Before starting to describe my issues, here is my system information/versions:
- PHP v4.4.4
- Apache v1.3.37
- MySQL v4.1.21
I downloaded the most recent version available on the downloads page (roundcube_webmail_0.1-beta2.1.tar.gz - dated 12/23/06) and have installed RoundCube with partial success. I am able to view my inbox, read my messages, and (when desired) delete them.
However, I am not able to send from the account. Here are my symptoms:
- No "Sender" information is pre-filled;
- Following my pressing the Send The Message Now button, the compose New Mail page continues to be displayed - RC does not return to the Inbox, nor does it display any other page;
- After navigating back to my Inbox (by the brute-force method of "relogging in," RC has NOT saved a copy of the new email in my SENT folder;
- The test message is never received by the recipient.
My husband experiences the same symptoms with his login.
After doing a few searches on the RoundCube project site, I found that my inability to send mail may be related to not having an Identity configured (refer to
http://trac.roundcube.net/trac.cgi/ticket/1299319). Researching THIS issue led me to realize that, in addition to our not being able to send email, the four Application Buttons are not displayed on my Inbox page as well. Although these two issues are probably not directly related, not being able to access our Personal Settings is certainly hindering our ability to try to resolve the send-email issue.
I also found that the FAQ (
http://trac.roundcube.net/trac.cgi/wiki/FAQ, last entry) states that the inability to send email is probably due to the following:
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You likely haven't added identities.html_signatures to your roundcube database, which was added recently. Open your database (as with mysql -u roundcube roundcubemail and run:
ALTER TABLE identities ADD `html_signature` tinyint( 1 ) NOT NULL default '0';
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The FAQ questions/answers have no dates or build-codes associated with them, so there is no way for me to know when this information was first provided and when it was relevent. Is this still a valid concern for the most recent release? (I looked at my database information, and my
Identities table does not include
html_signatures information. Should it?) Or is this strictly an issue when upgrading from a previous release (per the original question.)?
I am getting ready to completely remove all files from my server and perform a fresh install. But, before I go to this extreme, I would like to know if there is some "simple" "DOH!" solution that someone can offer to me that may help resolve one - or ultimately both - of these issues.
Thanks in advance...
Nancy